Dacor ER48D Use & Care Manuals - Page 34

Problem Solution Guide - Cooktop

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Before You Call for Service Problem Solution Guide - Cooktop Problem Igniters do not spark. No flame. May Be Caused By What to Do Power not supplied to unit. Power to range is off. Wet or dirty igniter. Power outage. Igniter not working (no clicking sound). Have electrician connect range to properly wired electrical connection. Turn power on at junction box. Check for tripped circuit breaker or blown fuse. Clean according to Cleaning and Maintenance section. Contact power company. Clean according to Cleaning and Maintenance section. Wet or dirty igniter. Clean and dry according to Cleaning and Maintenance section. Gas is turned off. Make sure the gas supply valve is in the on position. Flame is distorted, yellow or very large. Igniter continues to spark (click) after flame ignites. Flame goes out at low setting. Gas supply interrupted. Burner ring or burner cap is dirty or clogged. Burner ring or burner cap not properly positioned. Range set up to use a different type of gas (Natural or LP) or set up for different altitude. Gas regulator is not installed or faulty. Burner is cold. Flame distorted by air draft. Wet or dirty igniter. Burner ring or burner cap is dirty. Burner ring or burner cap not properly positioned. Air intake holes obstructed. Low gas pressure. Contact gas company. Clean and dry according to Cleaning and Maintenance section. Make sure burner is assembled according to the Setting Up Your Range section. Have qualified service technician check to make sure that the range is set up for the type of gas and the correct altitude. Have qualified service technician check the gas regulator. Burners may continue to spark for up to 60 seconds when cold and set to low. See Operating the Cooktop section for more information on how to minimize. Minimize any air drafts around the range. Close nearby windows. Clean and dry according to Cleaning and Maintenance section. Clean and dry according to Cleaning and Maintenance section. Make sure burner is assembled according to the Setting Up Your Range section. Check to make sure air holes above knobs are not blocked. Contact gas company. 32

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32
Before You Call for Service
Problem Solution Guide - Cooktop
Problem
May Be Caused By
What to Do
Igniters do not spark.
Power not supplied to unit.
Have electrician connect range to properly wired
electrical connection.
Power to range is off.
Turn power on at junction box. Check for tripped
circuit breaker or blown fuse.
Wet or dirty igniter.
Clean according to
Cleaning and Maintenance
section.
Power outage.
Contact power company.
No flame.
Igniter not working (no clicking sound).
Clean according to
Cleaning and Maintenance
section.
Wet or dirty igniter.
Clean and dry according to
Cleaning and Mainte-
nance
section.
Gas is turned off.
Make sure the gas supply valve is in the on position.
Gas supply interrupted.
Contact gas company.
Flame is distorted, yellow or very
large.
Burner ring or burner cap is dirty or
clogged.
Clean and dry according to
Cleaning and Mainte-
nance
section.
Burner ring or burner cap not properly
positioned.
Make sure burner is assembled according to the
Set-
ting Up Your Range
section.
Range set up to use a different type of
gas (Natural or LP) or set up for differ-
ent altitude.
Have qualified service technician check to make sure
that the range is set up for the type of gas and the
correct altitude.
Gas regulator is not installed or faulty.
Have qualified service technician check the gas
regulator.
Igniter continues to spark (click)
after flame ignites.
Burner is cold.
Burners may continue to spark for up to 60 sec-
onds when cold and set to low. See
Operating the
Cooktop
section for more information on how to
minimize.
Flame distorted by air draft.
Minimize any air drafts around the range. Close
nearby windows.
Wet or dirty igniter.
Clean and dry according to
Cleaning and Mainte-
nance
section.
Burner ring or burner cap is dirty.
Clean and dry according to
Cleaning and Mainte-
nance
section.
Burner ring or burner cap not properly
positioned.
Make sure burner is assembled according to the
Set-
ting Up Your Range
section.
Flame goes out at low setting.
Air intake holes obstructed.
Check to make sure air holes above knobs are not
blocked.
Low gas pressure.
Contact gas company.