DeLonghi ESAM6600 Owner Manual - Page 17

20 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTER If the appliance is not working, the causes of the malfunction can be identified and resolved by referring to section 19. If, on the other hand, a general alarm is on, run the following checks before calling the service center. PROBLEM The coffee is not hot CAUSE SOLUTION • The cups have not been preheated • The infuser is too cold • Heat the cups by rinsing them in hot water or leaving them for at least 20 minutes on the cup warmer tray on the lid (see section 6, note 3). • Heat the infuser by pressing the button before making the coffee (fig. 12, see section 6, note 3). • The coffee is ground too coarsely The coffee is not creamy enough • Wrong type of coffee is being used • Turn the grinding adjustment knob one click toward the number 1 (see section 8). • Use a type of coffee for espresso coffee makers. The coffee runs out too • The coffee is ground too finely. slowly. The coffee runs out too • The coffee is ground too coarsely. quickly. • Turn the grinding regulator one click toward the number 7 (see section 8). • Turn the grinding regulator one click toward the number 1 (see section 8). The coffee does not • The spout holes are blocked. come out of one of the spouts. • Scrape off the dry coffee residues with a needle (fig. 29). When coffee beans are being used and the and • buttons are pressed,the appliance does not deliver coffee, but only water. The ground coffee may be blocked in • the funnel. Remove the ground coffee inside the funnel using a knife (see section 9, note 5).Then clean the infuser and the inside of the appliance (see description in section 16.2). When the button is • The appliance is not plugged in. pressed, the appliance does not turn on. • Check that the power cable is plugged into the outlet. • The infuser cannot be removed for cleaning. The appliance is on. The infuser can • only be removed if the appliance is off. Turn the appliance off and remove the infuser (see section 16.2). IMPORTANT: The infuser can only be removed if the appliance is off. Attempting to remove the infuser with the appliance on may cause damage. • Ground coffee is being • used (not beans) and the appliance does not deliver the coffee. • Too much ground coffee has been • added. The button has not been pressed and the appliance has used • both the ground coffee added and the coffee ground by the mill. Ground coffee has been added when • the appliance is off. Remove the infuser and thoroughly clean the inside of the appliance, as described in section 16.2. Repeat the operation using a maximum of 1 measuring scoop of ground coffee. Thoroughly clean the inside of the appliance as described in section 16.2. Repeat the operation, first pressing the button as described in section 9. Remove the infuser and thoroughly clean the inside of the appliance, as described in section 16.2. Repeat the operation, but switch the appliance on first. 22 Collection