Dell 1710n Service Manual - Page 96
Paper jam messages, Paper Jam, Remove Cartridge, Open Rear Door, Check Tray 1, Check Manual Feeder
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Paper jam messages Repeating jams or jam messages can be caused by any of the following: • Faulty pick solenoids or worn cams of the solenoids. • Faulty flags or springs. • Worn backup rollers at the reference guide. • Improperly adjusted reference guide. • Debris in the paper path. • Paper not of the specified length. Paper jam messages Message Explanation 200 Paper Jam Remove Cartridge 201 Paper Jam Remove Cartridge 202 Paper Jam Open Rear Door 241 Paper Jam Check Tray 1 242 Paper Jam Check Tray 2 251 Paper Jam Check Manual Feeder The input sensor under print cartridge is covered too long, is covered during POR, or is covered when Go is pressed after clearing a different jam or problem. The exit sensor could also be covered. Remove the print cartridge and open the rear door to remove the media. Paper is jammed between the printer input and exit sensor. Remove the print cartridge to clear the paper path. The exit sensor is either covered during POR or covered too long. Open the rear door to access the jam area. Paper is jammed between Tray 1 and the input sensor. Tray 2 pass thru sensor is covered during warm-up. Try opening Tray 2. If the tray is difficult to remove, then you may have to remove the tray above. Sensor at the manual feeder indicates paper is stuck in the path. Remove the paper, and check the flag/sensor. 2-64 Service Manual