Dell 2335dn Multifunctional Laser Printer Dell™ 2335dn MFP User's Gu - Page 261
Fax Problems, Horizontal stripes, Condition, Suggested solutions, Receive mode, Ans/Fax
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Horizontal stripes Curl be solid black: If you are using transparencies, try another type of transparency. Because of the composition of the transparency, some character voids are normal. You may be printing on the wrong surface of the paper. Turn over the stack of paper in the paper tray. The paper may not meet paper specifications. See "Paper Specifications". If horizontally aligned black streaks or smears appear: The toner cartridge may be installed improperly. Remove the toner cartridge and reinsert. The toner cartridge may be defective. Install a new toner cartridge. See "Replacing the Toner Cartridge". If the problem persists, the printer may require repair. Contact a service representative. If the printed paper is curled or the paper does not feed into the printer: Turn over the stack of paper in the paper tray. Also try rotating the paper 180° in the paper tray. Try printing to other rear door. Fax Problems Condition Receiving fax calls are not being answered by the printer Suggested solutions Receive mode set to Tel mode. (manual receive mode) The rings-to-answer setting might not be set correctly. (Under Ans/Fax mode, set the Ring To Answer to a digit greater than the Ring To Answer setting for the TAD.) The DPRD feature might be turned on, but you do not have the service, or you do have the service and the feature is not set correctly. The fax line cord might not be correctly connected, or the fax line cord is faulty. The printer might not be able to detect Receiving fax tones because the answering machine is playing a voice message. A voice-messaging service might be interfering with the printer as it attempts to answer calls. Fax Line might have signal integration issues. Please carry out Line Test from Op-panel to confirm line status.