Dell 24 Gaming G2422HS G2422HS Monitor Users Guide - Page 54
Common problems, Common, symptoms, What you, experience, Possible solutions
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Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common symptoms No video/power LED off No video/power LED on Poor focus Shaky/jittery video What you experience Possible solutions No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed fully. • Ensure that the correct input source is selected in the Input Source menu. No picture or no • Increase brightness and contrast brightness controls via OSD. • Invoke the self-test feature (see Selftest). • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. Picture is fuzzy, • Eliminate video extension cables. blurry, or ghosting • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. Wavy picture or fine movement • Reset the monitor to factory settings. • Check environmental factors. • Relocate the monitor and test it in another room. 54 │ Troubleshooting
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