Dell 24 Gaming G2422HS G2422HS Monitor Users Guide - Page 56
Contact Dell immediately., malfunctions
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Synchronization problems Safety related issues Intermittent problems Missing color Screen is scrambled or appears torn Visible signs of smoke or sparks Monitor malfunctions on and off Picture missing color • Reset the monitor to factory settings. • Invoke the self-test feature (see Selftest) and determine if these lines are also flagged in the self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Invoke the self-test feature (see Selftest) and determine if these lines are also flagged in the self-test mode. • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. 56 │ Troubleshooting
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