Dell 27 Gaming G2723H G2723H Monitor Users Guide - Page 62

Built-in diagnostics, To run the built-in diagnostics

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Dell 27 Gaming Monitor No HDMI 2 Cable 2 The display will go into Standby Mode in 4 minutes. www.dell.com/G2723H G2723H 4. This box also appears during normal system operation if the video cable becomesdisconnected or damaged. 5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and graphics card. Dell 27 Gaming Monitor Game Brightness/Contrast Input Source Display Audio Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostic Reset Others Factory Reset Select G2723H To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Select OSD items of Self-Diagnostic in Others feature. 3. Press the Joystick button to start the diagnostics. A gray screen is displayed. 4. Observe if the screen has any defects or abnormalities. 5. Toggle the joystick once again until a red screen is displayed. 6. Observe if the screen has any defects or abnormalities. 7. Repeat steps 5 and 6 until the screen displays green, blue, black, and white colors. Note any abnormalities or defects. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the graphics card and computer. The test is complete when a text screen is displayed. To exit, toggle the joystick control again. 62 | Troubleshooting

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Troubleshooting
No HDMI 2 Cable
2
The display will go into Standby Mode in 4 minutes.
www.dell.com/G2723H
Dell 27 Gaming Monitor
G2723H
4.
This box also appears during normal system operation if the video cable
becomesdisconnected or damaged.
5.
Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Built-in diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and graphics card.
DDC/CI
Display Info
LCD Conditioning
Firmware
Service Tag
Self-Diagnostic
Reset Others
Factory Reset
Game
Others
Brightness/Contrast
Display
Input Source
Dell 27 Gaming Monitor
G2723H
Menu
Personalize
Audio
Select
To run the built-in diagnostics:
1.
Ensure that the screen is clean (no dust particles on the surface of the screen).
2.
Select OSD items of Self-Diagnostic in Others feature.
3.
Press the Joystick button to start the diagnostics. A gray screen is displayed.
4.
Observe if the screen has any defects or abnormalities.
5.
Toggle the joystick once again until a red screen is displayed.
6.
Observe if the screen has any defects or abnormalities.
7.
Repeat steps 5 and 6 until the screen displays green, blue, black, and white
colors. Note any abnormalities or defects.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool,
the monitor is functioning properly. Check the graphics card and computer.
The test is complete when a text screen is displayed. To exit, toggle the joystick control
again.