Dell 27 Gaming G2723H G2723H Monitor Users Guide - Page 65

Problem, What you, experience, Possible solutions, Brightness/Contrast, does not fill

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Page 65 highlights

Problem What you experience Possible solutions Cannot OSD does not appear • Turn off the monitor, unplug the power cable, adjust the on the screen plug it back, and then turn on the monitor. monitor with • The OSD menu may be locked. Press and hold the buttons the fourth button (the Brightness/Contrast on the front shortcut key by default) below the joystick panel button for 4 seconds to unlock. No Input No picture, the LED Signal when light is white user controls are pressed • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Connect the signal cable again, if necessary. • Reset the computer or video player. The picture does not fill the entire screen The picture cannot fill • Due to different video formats (aspect ratio) of the height or width DVDs, the monitor may display in full screen. of the screen • Run the built-in diagnostics. No image when using DP connection to the PC Black screen • Verify which DP standard (DP 1.1a or DP 1.4) your graphics card is certified to. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Troubleshooting | 65

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Troubleshooting
|
65
Problem
What you
experience
Possible solutions
Cannot
adjust the
monitor with
the buttons
on the front
panel
OSD does not appear
on the screen
•
Turn off the monitor, unplug the power cable,
plug it back, and then turn on the monitor.
•
The OSD menu may be locked. Press and hold
the fourth button (the
Brightness/Contrast
shortcut key by default) below the joystick
button for 4 seconds to unlock.
No Input
Signal when
user controls
are pressed
No picture, the LED
light is white
•
Check the signal source. Ensure the computer
is not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
•
Check whether the signal cable is plugged
in properly. Connect the signal cable again, if
necessary.
•
Reset the computer or video player.
The picture
does not fill
the entire
screen
The picture cannot fill
the height or width
of the screen
•
Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
•
Run the built-in diagnostics.
No image
when
using DP
connection
to the PC
Black screen
•
Verify which DP standard (DP 1.1a or DP 1.4)
your graphics card is certified to. Download
and install the latest graphics card driver.
•
Some DP 1.1a graphics card cannot support DP
1.4 monitors.