Dell 7130CDN User Guide - Page 120

Media Misfeeds - feed rollers

Page 120 highlights

Troubleshooting Media Misfeeds Probable Causes Solutions The media is not correctly positioned in the tray. The number of sheets in the tray exceeds the maximum sheets allowed. The media guides are not correctly adjusted to the media size. Warped or wrinkled media is loaded in the tray. The media is moist from humidity. Unsupported media (wrong size, thickness, type, etc.) is being used. The recommended transparency or label sheet is facing the wrong way in Tray 1 (MPT). Envelopes are loaded incorrectly in the tray.. The media feed roller is dirty. Remove the misfed media and reposition the media properly in the tray. Ensure that the media guides in the tray are set correctly. Remove the excess media and load media below the fill line. Adjust the media guides in the tray to match the size of the media. Remove the media, smooth it out, and reload it. If it still misfeeds, do not use that media. Remove the moist media and replace it with new, dry media. Special media must be loaded in Tray 1 (MPT) only. Use Dell-approved media. See Supported Media on page 43. Load the transparencies or label sheets according to the manufacturer's instructions. Envelopes must be loaded LEF. To use SEF, you must define a SEF custom size. Clean the media feed roller. For more details, see Maintenance and Cleaning on page 88. 120 Dell 7130cdn Professional Color Printer User Guide

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Troubleshooting
Dell 7130cdn Professional Color Printer
User Guide
120
Media Misfeeds
Probable Causes
Solutions
The media is not correctly positioned in the tray.
Remove the misfed media and reposition the
media properly in the tray. Ensure that the media
guides in the tray are set correctly.
The number of sheets in the tray exceeds the
maximum sheets allowed.
Remove the excess media and load media below
the fill line.
The media guides are not correctly adjusted to the
media size.
Adjust the media guides in the tray to match the
size of the media.
Warped or wrinkled media is loaded in the tray.
Remove the media, smooth it out, and reload it. If
it still misfeeds, do not use that media.
The media is moist from humidity.
Remove the moist media and replace it with new,
dry media.
Unsupported media (wrong size, thickness, type,
etc.) is being used.
Special media must be loaded in Tray 1 (MPT)
only.
Use Dell-approved media. See
Supported Media
on page 43.
The recommended transparency or label sheet is
facing the wrong way in Tray 1 (MPT).
Load the transparencies or label sheets according
to the manufacturer’s instructions.
Envelopes are loaded incorrectly in the tray..
Envelopes must be loaded LEF. To use SEF, you
must define a SEF custom size.
The media feed roller is dirty.
Clean the media feed roller. For more details, see
Maintenance and Cleaning
on page 88.