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Dell 7130CDN User Guide - Page 132

Online Diagnostics Technical Support, Helpful Websites - data sheet

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Troubleshooting Online Diagnostics Technical Support Online Diagnostics Technical Support is an automated, internet-based support system that uses your default Web browser to send diagnostic information from your printer to the Dell website for analysis. Online Diagnostics Technical Support examines the information, diagnoses the problem, and proposes a solution. If the problem is not resolved with the solution, Online Diagnostics Technical Support assists you in opening a Service Request with Dell Customer Support. To access Online Diagnostics Technical Support: 1. Open your Web browser and go to www.fixyourprinter.com/printerdiagnostics. 2. Enter your printer's IP address in the browser window. 3. Follow the instructions on the screen. Helpful Websites Dell provides several websites that offer additional help on your Dell 7130cdn printer. Resource Online Diagnostics Technical Support automatically diagnoses problems on your networked printer and proposes solutions Technical support information for your printer, includes online Technical Support, driver downloads, documentation, video tutorials, and much more Supplies for your printer General information and Local sales Material Safety Data Sheets identify materials, and provide information on safely handling and storing hazardous materials Information about recycling supplies Link www.fixyourprinter.com/printerdiagnostics www.support.dell.com www.dell.com/supplies www.dell.com www.dell.com/msds (U.S. and Canada) (European Union) www.dell.com/recycling 132 Dell 7130cdn Professional Color Printer User Guide

Section	Page
Contents	3
Features	7
Parts of the Printer	8
Front View	8
Rear View	9
Internal Components	9
Printer Configurations	10
Standard Features	10
Available Configurations	10
Options	11
Control Panel	12
Control Panel Layout	12
Information Pages	13
More Information	14
Network Basics	15
Overview of Network Setup and Configuration	16
Choosing a Connection Method	17
Connecting via Ethernet (Recommended)	17
Connecting via USB	18
Configuring the Network Address	19
TCP/IP and IP Addresses	19
Automatically Setting the Printer’s IP Address	20
Dynamic Methods of Setting the Printer’s IP Address	20
Manually Setting the Printer’s IP Address	21
Printer Management Software	23
Embedded Web Server	23
Available Printer Drivers	24
Windows 2000 or Later	25
Preliminary Steps	25
Quick CD Install Steps	25
Other Methods of Installation	26
Windows 64-Bit Server to 32-Bit Client Installation	28
Windows 2000 or Later Troubleshooting	29
Macintosh OS X, Version 10.3 and Higher	31
Macintosh OS X, Version 10.3	31
Macintosh OS X, Version 10.4 and Higher	32
Macintosh Troubleshooting (Mac OS X, Version 10.3 and Higher)	33
UNIX (Linux)	34
Quick Install Steps	34
IPv6	36
Enabling IPv6	36
Setting the Interface ID	37
Automatic Address Assignment	38
DHCPv6	38
Manual Address Assignment	39
Address Precedence	40
Printing	41
Printing Overview	42
Supported Media	43
General Media Loading Guidelines	43
Media That Can Damage Your Printer	44
Paper Storage Guidelines	44
Loading Media	45
Loading Paper in Tray 1 (MPT)	45
Using Manual Feed in Tray 1 (MPT)	50
Loading Paper in Trays 2-5	50
Printing on Special Media	58
Printing on Transparencies	58
Printing on Envelopes	59
Printing on Labels	59
Printing on Glossy Paper	60
Using Custom Paper Types	61
Using Custom Size Paper	62
Selecting Printing Options	64
Printing Options for Windows	64
Setting Default Printing Options for Windows	65
Selecting Printing Options for an Individual Job in Windows	65
Saving a Set of Commonly Used Printing Options in Windows	65
Printing Options for Macintosh	66
Selecting Options for an Individual Job for Macintosh	66
Saving a Set of Commonly Used Printing Options for Macintosh	66
Printing on Both Sides of the Paper	67
2-Sided Printing Guidelines	67
Printing a 2-Sided Document	68
Page Layout Options	69
Selecting Paper Type to Use	70
Selecting Paper Type to Use for a Supported Driver	70
Printing Multiple Pages to a Single Sheet (N-Up)	71
Printing N-Up Using a supported Driver	71
Printing Booklets	72
Selecting Booklet Printing in a Supported Driver	72
Using Color Corrections	74
Selecting Color Correction in a Supported Driver	74
Making Color Adjustments in a Supported Driver	74
Making Custom Color Adjustments	76
Adjusting the Automatic Color Correction in a Supported Driver	76
Printing in Black and White	77
Printing Black and White Using a Supported Driver	77
Printing Separators	78
Printing Insert Pages in a Supported Driver	78
Printing Cover Pages	79
Printing Cover Pages in a Supported Driver	80
Printing Watermarks	81
Selecting, Creating, and Editing Watermarks in a Supported Driver	81
Printing Mirror Images	82
Selecting Mirror Image in a Supported Driver	82
Printing Special Job Types	83
Sending Personal, Personal Saved, Secure, Proof, or Saved Print Jobs	83
Sending Print With Jobs	84
Printing or Deleting Secure Print Jobs	84
Printing or Deleting Personal Print Jobs	85
Printing or Deleting Proof and Saved Print Jobs	85
Printing or Deleting Personal Saved Jobs	85
Maintenance	87
Maintenance and Cleaning	88
General Precautions	88
Locating the Serial Number and the Service Tag	88
Printing Meters	89
Cleaning the Printer	90
Cleaning the Exterior	90
Cleaning the LEDs	90
Ordering Supplies	93
Consumables	93
Routine Maintenance Items	93
Customer Replaceable Parts	94
When to Order Supplies	94
Recycling Supplies	94
Moving the Printer	95
Printer Symbols	96
Troubleshooting	97
General Troubleshooting	98
Printer Does Not Turn On	98
Printing Takes Too Long	99
Printer Resets or Turns Off Frequently	99
Printer Is Making Unusual Noises	100
The Date and Time Are Incorrect	100
Duplex Problems	100
Front Door Will Not Close	100
Paper Feed Problems	101
Clearing Paper Jams	101
Minimizing Paper Jams	118
Troubleshooting Paper Feed Problems	119
Print-Quality Problems	121
Using Built-in Troubleshooting Tools	121
Troubleshooting Print-Quality Problems	123
Getting Help	131
Control Panel Messages	131
Online Diagnostics Technical Support	132
Helpful Websites	132
Printer Specifications	133
Physical Specifications	134
Base Unit	134
Optional Trays 3, 4, and 5	134
Clearance Requirements	134
Environmental Specifications	135
Temperature	135
Relative Humidity	135
Electrical Specifications	136
Performance Specifications	137
Resolution	137
Print Speed	137
Controller Specifications	138
Memory	138
Interfaces	138