Dell Alienware Aurora ALX Desktop Manual - Page 49

Software Diagnostic Tools If the PSA completes successfully, the following message appears on your screen. Pre-Boot System Assessment (PSA) The computer runs the Pre-boot System Assessment (PSA), a series of initial tests for the system board, keyboard, display, memory, hard drive, and so on. To invoke PSA: 1. Restart the computer. 2. When the Alienware logo appears, press to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 3. Select Diagnostics from the menu and press . 4. During the assessment, answer any questions that appear on the screen. • If a component fails the test, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press . • If you receive error code(s) during the Pre-boot System Assessment, write down the error code(s) and contact Alienware (see "CONTACTING ALIENWARE" on page 66). "Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended)." Press to continue if you are experiencing memory issue, otherwise press to finish PSA testing. When you press , the following message appears on the screen. "Booting Dell Diagnostic Utility Partition. Press any key to continue." 5. Select Exit to reboot your computer. CHAPTER 6: TROUBLESHOOTING 49