Dell Alienware Aurora ALX Desktop Manual - Page 54

Hard Drive Problems, Memory, Display, Allow the computer to cool before turning it on, Run Check Disk - blank screen

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Hard Drive Problems Memory Allow the computer to cool before turning it on A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on. Run Check Disk 1. Click Start → Computer. 2. Right-click Local Disk C:. 3. Click Properties→ Tools→ Check Now. If the User Account Control window appears, click Continue. 4. Follow the instructions on the screen. Memory errors detected on start up • Check memory modules for correct seating and orientation. Reseat the memory modules if applicable (for more information, see "Removing and Replacing Memory Module(s)" on page 39). • Computers using a dual-channel memory configuration require that memory modules be installed in pairs. If you require assistance, contact Alienware Technical Support (see "CONTACTING ALIENWARE" on page 66). Display If the display is blank • The computer maybe in a power saving mode. Press a key on the keyboard or press the power button to resume normal operation. • Test the electrical outlet. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. 54 CHAPTER 6: TROUBLESHOOTING

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54
CHAPTER 6: TROUBLESHOOTING
Hard Drive Problems
Allow the computer to cool before turning it on
A hot hard drive may prevent the operating system from starting. Try allowing
the computer to return to room temperature before turning it on.
Run Check Disk
Click
1.
Start
→
Computer
.
Right-click
2.
Local Disk C:
.
Click
3.
Properties
→
Tools
→
Check Now
.
If the
User Account Control
window appears, click
Continue
.
Follow the instructions on the screen.
4.
Memory
Memory errors detected on start up
Check memory modules for correct seating and orientation. Reseat the
•
memory modules if applicable (for more information, see “Removing and
Replacing Memory Module(s)” on page
39
).
Computers using a dual-channel memory configuration require that
•
memory modules be installed in pairs. If you require assistance, contact
Alienware Technical Support (see “CONTACTING ALIENWARE“ on page 66).
Display
If the display is blank
°e computer maybe in a power saving mode. Press a key on the keyboard
•
or press the power button to resume normal operation.
Test the electrical outlet. Ensure that the electrical outlet is working by
•
testing it with another device, such as a lamp.