Dell B5460dn Dell Laser Printer Users Guide - Page 201
Print jobs do not print, Step 4, Settings, General Settings, Print Recovery, Protect
View all Dell B5460dn manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 201 highlights
Troubleshooting 201 Action Step 4 a Disable the Page Protect feature. From the printer control panel, navigate to: Settings > General Settings > Print Recovery > Page Protect > Off b Resend the print job. Yes No The problem is solved. Go to step 5. Did the job print? Step 5 Install additional printer memory, and then resend the print job. The problem is solved. Contact technical support. Did the job print? Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the print job. Do the jobs print? Step 2 a Check if the printer is plugged in and turned on, and if Ready appears on the printer display. b Resend the print job. The problem is solved. Go to step 3. Do the jobs print? Step 3 The problem is solved. Go to step 4. If an error message appears on the printer display, then clear the message. Note: The printer continues to print after clearing the message. Do the jobs print? Step 4 a Check if the ports (USB, serial, or Ethernet) are working and if the cables are securely connected to the computer and the printer. Note: For more information, see the setup documentation that came with the printer. b Resend the print job. The problem is solved. Go to step 5. Do the jobs print?