Section |
Page |
Contents |
2 |
Safety information |
6 |
Learning about the printer |
8 |
Finding information about the printer |
8 |
Selecting a location for the printer |
9 |
Printer configurations |
10 |
Using the printer control panel |
12 |
Understanding the colors of the indicator and Sleep button lights |
12 |
Additional printer setup |
14 |
Installing internal options |
14 |
Available internal options |
14 |
Accessing the controller board |
14 |
Installing a memory card |
17 |
Installing an Internal Solutions Port |
19 |
Installing an optional card |
23 |
Installing a printer hard disk |
25 |
Removing a printer hard disk |
29 |
Installing hardware options |
30 |
Order of installation |
30 |
Installing optional trays |
31 |
Attaching cables |
32 |
Setting up the printer software |
34 |
Installing the printer software |
34 |
Updating available options in the printer driver |
35 |
Networking |
36 |
Preparing to set up the printer on an Ethernet network |
36 |
Installing the printer on an Ethernet network |
36 |
Preparing to set up the printer on a wireless network |
37 |
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) |
38 |
Connecting the printer to a wireless network using the Embedded Web Server |
39 |
Changing port settings after installing a new network Internal Solutions Port |
40 |
Setting up serial printing |
41 |
Verifying printer setup |
42 |
Printing a menu settings page |
42 |
Printing a network setup page |
43 |
Loading paper and specialty media |
44 |
Setting the paper size and type |
44 |
Configuring Universal paper settings |
44 |
Loading the 550-sheet tray |
44 |
Loading the 2100-sheet tray |
49 |
Loading the multipurpose feeder |
56 |
Linking and unlinking trays |
60 |
Linking and unlinking trays |
60 |
Creating a custom name for a paper type |
60 |
Assigning a custom paper type name |
61 |
Assigning a custom paper type |
61 |
Paper and specialty media guide |
63 |
Using specialty media |
63 |
Tips on using card stock |
63 |
Tips on using envelopes |
63 |
Tips on using labels |
64 |
Tips on using transparencies |
64 |
Paper guidelines |
64 |
Paper characteristics |
64 |
Selecting paper |
65 |
Selecting preprinted forms and letterhead |
66 |
Using recycled paper and other office papers |
66 |
Storing paper |
67 |
Supported paper sizes, types, and weights |
67 |
Paper types and weights supported by the printer |
67 |
Paper sizes supported by the printer |
68 |
Paper sizes, types, and weights supported by the finishers |
69 |
Printing |
72 |
Printing a document |
72 |
Printing a document |
72 |
Adjusting toner darkness |
72 |
Printing from a flash drive |
73 |
Supported flash drives and file types |
73 |
Printing from a flash drive |
74 |
Printing confidential and other held jobs |
75 |
Storing print jobs in the printer |
75 |
Printing confidential and other held jobs |
76 |
Printing information pages |
77 |
Printing a font sample list |
77 |
Printing a directory list |
77 |
Canceling a print job |
77 |
Canceling a print job from the printer control panel |
77 |
Canceling a print job from the computer |
77 |
Understanding printer menus |
79 |
Menus list |
79 |
Paper menu |
79 |
Default Source menu |
79 |
Paper Size/Type menu |
80 |
Configure MP menu |
83 |
Substitute Size menu |
83 |
Paper Texture menu |
83 |
Paper Weight menu |
85 |
Paper Loading menu |
86 |
Custom Types menu |
88 |
Universal Setup menu |
88 |
Bin Setup menu |
89 |
Reports menu |
90 |
Reports menu |
90 |
Network/Ports menu |
91 |
Active NIC menu |
91 |
Standard Network or Network [x] menu |
91 |
Reports menu |
93 |
Network Card menu |
93 |
TCP/IP menu |
94 |
IPv6 menu |
95 |
Wireless menu |
95 |
AppleTalk menu |
96 |
Standard USB menu |
97 |
Parallel [x] menu |
98 |
Serial [x] menu |
100 |
SMTP Setup menu |
103 |
Security menu |
104 |
Miscellaneous Security Settings menu |
104 |
Confidential Print menu |
104 |
Disk Wiping menu |
105 |
Security Audit Log menu |
106 |
Set Date and Time menu |
106 |
Settings menu |
107 |
General Settings |
107 |
General Settings menu |
107 |
Flash Drive Menu |
112 |
Print Settings menu |
112 |
Print Settings |
115 |
Setup menu |
115 |
Finishing menu |
116 |
Quality menu |
119 |
Job Accounting menu |
119 |
Utilities menu |
121 |
XPS menu |
122 |
PDF menu |
122 |
PostScript menu |
122 |
PCL Emul menu |
123 |
HTML menu |
125 |
Image menu |
126 |
Help menu |
127 |
Saving money and the environment |
128 |
Saving paper and toner |
128 |
Using recycled paper |
128 |
Conserving supplies |
128 |
Saving energy |
128 |
Using Eco-Mode |
128 |
Reducing printer noise |
129 |
Adjusting Sleep mode |
130 |
Using Hibernate mode |
131 |
Adjusting the brightness of the printer display |
131 |
Recycling |
132 |
Recycling Dell products |
132 |
Securing the printer |
133 |
Using the security lock feature |
133 |
Statement of Volatility |
133 |
Erasing volatile memory |
134 |
Erasing non-volatile memory |
134 |
Erasing printer hard disk memory |
135 |
Configuring printer hard disk encryption |
135 |
Finding printer security information |
136 |
Maintaining the printer |
137 |
Estimated number of remaining pages |
137 |
Cleaning the printer |
137 |
Cleaning the printer |
137 |
Emptying the hole punch box |
138 |
Checking the status of parts and supplies |
138 |
Checking the status of parts and supplies on the printer control panel |
138 |
Checking the status of parts and supplies from the Embedded Web Server |
138 |
Configuring supply notifications from the Embedded Web Server |
139 |
Ordering supplies |
139 |
Ordering supplies using the Supplies Ordering Utility |
139 |
Ordering supplies using Printer Home |
140 |
Ordering a maintenance kit |
140 |
Ordering a roller kit |
140 |
Storing supplies |
140 |
Replacing supplies |
141 |
Replacing the toner cartridge |
141 |
Replacing the imaging unit |
143 |
Replacing a staple cartridge |
145 |
Moving the printer |
146 |
Before moving the printer |
146 |
Moving the printer to another location |
148 |
Shipping the printer |
148 |
Managing the printer |
149 |
Managing printer messages |
149 |
Accessing Status Monitor Center |
149 |
Checking the virtual display |
149 |
Modifying confidential print settings |
150 |
Copying printer settings to other printers |
150 |
Restoring factory default settings |
151 |
Clearing jams |
152 |
Avoiding jams |
152 |
Understanding jam messages and locations |
154 |
[x]-page jam, lift front cover to remove cartridge. [200–201] |
156 |
[x]-page jam, open upper rear door. [202] |
158 |
[x]-page jam, remove standard bin jam. [203] |
159 |
[x]-page jam, open upper and lower rear door. [231–234] |
159 |
[x]-page jam, remove tray 1 to clear duplex. [235–239] |
162 |
[x]-page jam, open tray [x]. [24x] |
163 |
[x]-page jam, clear manual feeder. [250] |
164 |
[x]-page jam, remove paper, open mailbox rear door. Leave paper in bin. [41y.xx] |
165 |
[x]-page jam, remove paper, open expander rear door. Leave paper in bin. [43y.xx] |
167 |
[x]-page jam, remove paper, open finisher rear door. Leave paper in bin. [451] |
168 |
[x]-page jam, remove paper, open stapler door. Leave paper in bin. [455–457] |
169 |
Troubleshooting |
172 |
Understanding the printer messages |
172 |
Cartridge, imaging unit mismatch [41.xy] |
172 |
Cartridge low [88.xy] |
172 |
Cartridge nearly low [88.xy] |
172 |
Cartridge very low [88.xy] |
172 |
Change [paper source] to [custom string] load [orientation] |
172 |
Change [paper source] to [custom type name] load [orientation] |
173 |
Change [paper source] to [paper size] load [orientation] |
173 |
Change [paper source] to [paper type] [paper size] load [orientation] |
173 |
Check tray [x] connection |
173 |
Close door or insert cartridge |
174 |
Close front door |
174 |
Complex page, some data may not have printed [39] |
174 |
Configuration change, some held jobs were not restored [57] |
174 |
Defective flash detected [51] |
174 |
Disk full [62] |
174 |
Disk must be formatted for use in this device |
175 |
Disk near full. Securely clearing disk space. |
175 |
Empty the hole punch box |
175 |
Error reading USB drive. Remove USB. |
175 |
Error reading USB hub. Remove hub. |
175 |
Imaging unit low [84.xy] |
175 |
Imaging unit nearly low [84.xy] |
175 |
Imaging unit very low [84.xy] |
175 |
Incompatible output bin [x] [59] |
176 |
Incompatible tray [x] [59] |
176 |
Incorrect paper size, open [paper source] [34] |
176 |
Insert hole punch box |
176 |
Insert staple cartridge |
176 |
Insert Tray [x] |
176 |
Install bin [x] |
177 |
Install Tray [x] |
177 |
Insufficient memory for Flash Memory Defragment operation [37] |
177 |
Insufficient memory, some Held Jobs were deleted [37] |
177 |
Insufficient memory, some held jobs will not be restored [37] |
178 |
Insufficient memory to collate job [37] |
178 |
Insufficient memory to support Resource Save feature [35] |
178 |
Load staples |
178 |
Load [paper source] with [custom string] [orientation] |
178 |
Load [paper source] with [custom type name] [orientation] |
179 |
Load [paper source] with [paper size] [orientation] |
179 |
Load [paper source] with [paper type] [paper size] [orientation] |
179 |
Load Manual Feeder with [custom string] [orientation] |
179 |
Load Manual Feeder with [custom type name] [orientation] |
180 |
Load Manual Feeder with [paper size] [orientation] |
180 |
Load Manual Feeder with [paper type] [paper size] [orientation] |
180 |
Maintenance kit low [80.xy] |
180 |
Maintenance kit nearly low [80.xy] |
180 |
Maintenance kit very low [80.xy] |
181 |
Memory full [38] |
181 |
Network [x] software error [54] |
181 |
Non-Dell [supply type], see User’s Guide [33.xy] |
181 |
Not enough free space in flash memory for resources [52] |
182 |
PPDS font error [50] |
182 |
Paper changes needed |
182 |
Parallel port [x] disabled [56] |
182 |
Reattach bin [x] |
183 |
Reattach bins [x] – [y] |
183 |
Reinstall missing or unresponsive cartridge [31.xy] |
184 |
Reinstall missing or unresponsive fuser [31.xy] |
184 |
Reinstall missing or unresponsive imaging unit [31.xy] |
184 |
Remove defective disk [61] |
184 |
Remove packaging material, [area name] |
184 |
Remove paper from all bins |
184 |
Remove paper from bin [x] |
185 |
Remove paper from [linked set bin name] |
185 |
Remove paper from standard output bin |
185 |
Replace cartridge, 0 estimated pages remain [88.xy] |
185 |
Replace defective imaging unit [31.xy] |
185 |
Replace imaging unit, 0 estimated pages remain [84.xy] |
185 |
Replace maintenance kit, 0 estimated pages remain [80.xy] |
185 |
Replace missing cartridge [31.xy] |
185 |
Replace missing fuser [31.xy] |
186 |
Replace missing imaging unit [31.xy] |
186 |
Replace unsupported cartridge [32.xy] |
186 |
Replace unsupported fuser [32.xy] |
186 |
Replace unsupported imaging unit [32.xy] |
186 |
Restore held jobs? |
186 |
Serial port [x] disabled [56] |
186 |
Some held jobs were not restored |
187 |
Standard network software error [54] |
187 |
Standard USB port disabled [56] |
187 |
Supply needed to complete job |
187 |
Too many bins attached [58] |
187 |
Too many disks installed [58] |
187 |
Too many flash options installed [58] |
188 |
Too many trays attached [58] |
188 |
Tray [x] paper size unsupported |
188 |
Unformatted flash detected [53] |
188 |
Unsupported disk |
188 |
Unsupported option in slot [x] [55] |
188 |
USB port [x] disabled [56] |
189 |
Solving printer problems |
189 |
Basic printer problems |
189 |
The printer is not responding |
189 |
Printer display is blank |
191 |
Hardware and internal option problems |
191 |
2100-sheet tray problems |
191 |
Cannot detect internal option |
192 |
Internal print server does not operate correctly |
193 |
Tray problems |
193 |
Internal Solutions Port does not operate correctly |
194 |
USB/parallel interface card does not operate correctly |
195 |
Paper feed problems |
195 |
Jammed pages are not reprinted |
195 |
Paper frequently jams |
196 |
Paper jam message remains after jam is cleared |
196 |
Solving print problems |
197 |
Printing problems |
197 |
Confidential and other held jobs do not print |
197 |
Envelope seals when printing |
197 |
Error message about reading the flash drive appears |
198 |
Incorrect characters print |
198 |
Job prints from the wrong tray or on the wrong paper |
199 |
Large jobs do not collate |
199 |
Multiple-language PDF files do not print |
200 |
Print job takes longer than expected |
200 |
Print jobs do not print |
201 |
Printing slows down |
202 |
Tray linking does not work |
202 |
Unexpected page breaks occur |
203 |
Print quality problems |
204 |
Characters have jagged or uneven edges |
204 |
Clipped pages or images |
204 |
Compressed images appear on prints |
205 |
Gray background on prints |
206 |
Horizontal voids appear on prints |
206 |
Incorrect margins on prints |
207 |
Paper curl |
208 |
Print irregularities |
209 |
Print is too dark |
210 |
Print is too light |
211 |
Printer is printing blank pages |
213 |
Printer is printing solid black pages |
214 |
Repeating defects appear on prints |
214 |
Shadow images appear on prints |
215 |
Skewed print |
216 |
Streaked horizontal lines appear on prints |
216 |
Streaked vertical lines appear on prints |
217 |
Transparency print quality is poor |
219 |
Toner specks appear on prints |
219 |
Toner fog or background shading appears on prints |
219 |
Toner rubs off |
220 |
Uneven print density |
221 |
Vertical voids appear on prints |
221 |
Embedded Web Server does not open |
222 |
Contacting technical support |
223 |
Appendix |
224 |
Dell Technical Support Policy |
224 |
Contacting Dell |
224 |
Warranty and Return Policy |
225 |