Section |
Page |
Dell™ C3760n/C3760dn Color Laser Printer |
1 |
Contents |
3 |
A Notes, Cautions, and Warnings 17 |
3 |
1 Dell™ C3760n/C3760dn Color Laser Printer User's Guide 19 |
3 |
2 Finding Information 21 |
3 |
3 Product Features 25 |
3 |
4 About the Printer 27 |
3 |
5 Preparing Printer Hardware 35 |
3 |
6 Installing Optional Accessories 37 |
4 |
7 Connecting Your Printer 65 |
4 |
8 Setting the IP Address 71 |
4 |
9 Loading Paper 75 |
5 |
10 Installing Printer Drivers on Windows® Computers 79 |
5 |
11 Installing Printer Drivers on Macintosh Computers 99 |
5 |
12 Installing Printer Drivers on Linux Computers (CUPS) 105 |
5 |
13 Operator Panel 117 |
6 |
14 Dell™ Printer Configuration Web Tool 121 |
6 |
15 Understanding the Tool Box Menus 171 |
7 |
16 Understanding the Printer Menus 187 |
8 |
17 Print Media Guidelines 229 |
9 |
18 Loading Print Media 235 |
9 |
19 Printing 243 |
10 |
20 Understanding Your Printer Software 261 |
11 |
21 Printing Using ColorTrack (External Authentication) 273 |
11 |
22 Using Digital Certificates 281 |
12 |
23 Understanding Fonts 293 |
12 |
24 Understanding Printer Messages 301 |
12 |
25 Specifications 307 |
13 |
26 Maintaining Your Printer 313 |
13 |
27 Removing Options 347 |
14 |
28 Clearing Jams 355 |
14 |
29 Troubleshooting Guide 371 |
15 |
B Appendix 399 |
16 |
Before Beginning |
17 |
Notes, Cautions, and Warnings |
19 |
As for RSA BSAFE |
19 |
Dell™ C3760n/C3760dn Color Laser Printer User's Guide |
21 |
Conventions |
21 |
Finding Information |
23 |
Product Features |
27 |
About the Printer |
29 |
Front and Rear View |
29 |
Front View |
29 |
Rear View |
30 |
Space Requirements |
31 |
Operator Panel |
31 |
Additional Components |
32 |
Optional Accessories |
32 |
Non-bundled Items |
32 |
Securing the Printer |
32 |
Ordering Supplies |
33 |
Setting up the Printer (Printer Setup) |
35 |
Preparing Printer Hardware |
37 |
Removing Tape |
37 |
Installing Optional Accessories |
39 |
Installing the Optional Memory Module |
39 |
Updating Your Driver to Detect Memory Module |
41 |
Installing the Optional 550-Sheet Feeder |
44 |
Updating Your Driver to Detect 550-Sheet Feeder |
46 |
Installing the Optional Wireless Adapter |
49 |
Verifying the Contents of the Box |
50 |
Installing the Wireless Adapter Using Video Instructions (Recommended) |
50 |
Installing the Optional Wireless Adapter |
51 |
Determining the Wireless Network Settings |
52 |
Configuring the Optional Wireless Adapter |
53 |
Using Wizard Setup to Configure a Wireless Adapter |
53 |
Using Advanced Setup to Configure a Wireless Adapter |
55 |
Reconfiguring the Wireless Setting |
59 |
Installing the Optional Hard Disk |
60 |
Updating Your Driver to Detect Hard Disk |
62 |
Connecting Your Printer |
67 |
Connecting Printer to Computer or Network |
68 |
Direct Connection |
68 |
Network Connection |
69 |
Turning on the Printer |
70 |
Setting Initial Settings on the Operator Panel |
70 |
Setting the IP Address |
73 |
Assigning an IP Address |
73 |
When Using the Easy Setup Navigator |
73 |
When Using the Operator Panel |
73 |
When Using the Tool Box |
74 |
Verifying the IP Settings |
75 |
Verifying the Settings Using Operator Panel |
75 |
Verifying the Settings Using Printer Settings Report |
75 |
Verifying the Settings Using Ping Command |
75 |
Loading Paper |
77 |
Installing Printer Drivers on Windows® Computers |
81 |
Identifying Printer Driver Pre-install Status |
81 |
Changing the firewall settings before installing your printer |
81 |
Inserting the Software and Documentation Disc |
81 |
Direct Connection Setup |
82 |
Network Connection Setup |
84 |
Network Printer Setup on a Local Network |
84 |
Network Printer Setup on a Remote Network |
88 |
Setting Up for Shared Printing |
93 |
Specifying the Shared Settings of the Printer |
93 |
Point and Print |
94 |
Peer-to-Peer |
97 |
Installing Printer Drivers on Macintosh Computers |
101 |
Installing the Drivers and Software |
101 |
Adding a Printer on Mac OS X 10.5, 10.6, 10.7, or 10.8 |
101 |
Adding a Printer on Mac OS X 10.4.11 |
102 |
Adding a Printer on Mac OS X 10.3.9 |
103 |
Configuring Settings |
105 |
Installing Printer Drivers on Linux Computers (CUPS) |
107 |
Operation on Red Hat Enterprise Linux 5/6 Desktop |
107 |
Setup Overview |
107 |
Installing the Printer Driver |
107 |
Setting Up the Queue |
107 |
Setting the Default Queue |
108 |
Specifying the Printing Options |
109 |
Uninstalling the Printer Driver |
109 |
Operation on SUSE Linux Enterprise Desktop 10 |
110 |
Setup Overview |
110 |
Installing the Printer Driver |
110 |
Setting Up the Queue |
110 |
Setting the Default Queue |
111 |
Specifying the Printing Options |
111 |
Setting the Password for Authority as the Printer Administrator |
112 |
Uninstalling the Printer Driver |
112 |
Operation on SUSE Linux Enterprise Desktop 11 |
112 |
Setup Overview |
112 |
Installing the Printer Driver |
113 |
Setting Up the Queue |
113 |
Setting the Default Queue |
114 |
Specifying the Printing Options |
114 |
Setting the Password for Authority as the Printer Administrator |
115 |
Uninstalling the Printer Driver |
115 |
Using Your Printer |
117 |
Operator Panel |
119 |
About the Operator Panel |
119 |
Using the Number Pad |
120 |
Number Pad Letters and Numbers |
120 |
Changing Numbers or Names |
120 |
Printing a Panel Settings Report |
121 |
Changing the Language |
121 |
When Using the Operator Panel |
121 |
When Using the Tool Box |
121 |
Setting the Power Saver Timer Option |
121 |
Dell™ Printer Configuration Web Tool |
123 |
Overview |
123 |
Setting Up the Dell Printer Configuration Web Tool |
124 |
Setting Up From Web Browser |
124 |
Setting Up From Operator Panel |
125 |
Starting the Dell Printer Configuration Web Tool |
126 |
Overview of the Menu Items |
126 |
Printer Status |
126 |
Printer Jobs |
126 |
Printer Settings |
126 |
Print Server Settings |
126 |
Copy Printer Settings |
127 |
Print Volume |
127 |
Printer Information |
127 |
Tray Settings |
127 |
E-Mail Alert |
127 |
Set Password |
127 |
Online Help |
127 |
Order Supplies at: |
127 |
Contact Dell Support at: |
127 |
Page Display Format |
128 |
Top Frame |
128 |
Left Frame |
129 |
Right Frame |
130 |
Changing the Settings of the Menu Items |
130 |
Details of the Menu Items |
130 |
Printer Status |
132 |
Printer Jobs |
133 |
Printer Settings |
134 |
Print Server Settings |
148 |
Copy Printer Settings |
169 |
Print Volume |
170 |
Tray Settings |
171 |
Understanding the Tool Box Menus |
173 |
Starting the Tool Box |
173 |
Printer Setting Reports |
173 |
Printer Information |
173 |
Menu Settings |
174 |
Reports |
175 |
TCP/IP Settings |
176 |
Tray Settings |
176 |
Panel Language |
177 |
USB Direct Print Defaults |
177 |
Printer Maintenance |
178 |
System Settings |
178 |
Maintenance |
181 |
Tray Settings |
182 |
Panel Language |
185 |
TCP/IP Settings |
185 |
Network Settings |
186 |
USB Direct Print Defaults |
186 |
Diagnosis |
187 |
Chart Print |
187 |
Environment Sensor Info |
187 |
Resetting Defaults |
187 |
When Using the Tool Box |
188 |
Understanding the Printer Menus |
189 |
Report / List |
189 |
Printer Settings |
189 |
Panel Settings |
189 |
PCL Fonts List |
189 |
PCL Macros List |
189 |
PS Fonts List |
189 |
PDF Fonts List |
189 |
Job History |
189 |
Error History |
190 |
Print Meter |
190 |
Color Test Page |
190 |
Stored Documents |
190 |
Printing a Report/List Using the Operator Panel |
190 |
Printing a Report/List Using the Tool Box |
190 |
Admin Settings |
190 |
PCL |
190 |
PDF |
196 |
PostScript |
198 |
Network |
199 |
USB Settings |
203 |
System Settings |
204 |
Maintenance |
212 |
Secure Settings |
217 |
Defaults Settings |
218 |
USB Direct Print Defaults |
218 |
Tray Settings |
218 |
MPF |
218 |
Tray 1 |
220 |
Tray 2 |
221 |
Tray Priority |
222 |
Panel Language |
222 |
Print Menu |
223 |
Secure Print |
223 |
Private Mail Box |
223 |
Public Mail Box |
224 |
Proof Print |
225 |
USB Direct Print |
225 |
Panel Lock |
228 |
Enabling the Panel Lock |
228 |
Disabling the Panel Lock |
228 |
Resetting Defaults |
229 |
When Using the Operator Panel |
229 |
Print Media Guidelines |
231 |
Paper |
231 |
Paper Characteristics |
231 |
Recommended Paper |
232 |
Unacceptable Paper |
232 |
Selecting Paper |
232 |
Selecting Pre-Printed Media and Letterheads |
233 |
Selecting Pre-Punched Paper |
233 |
Envelopes |
233 |
Labels |
234 |
Storing Print Media |
235 |
Identifying Print Media and Specifications |
235 |
Supported Paper Sizes |
235 |
Supported Paper Types |
236 |
Paper Type Specifications |
236 |
Loading Print Media |
237 |
Capacity |
237 |
Print Media Dimensions |
237 |
Loading Print Media in Tray1 and the Optional 550-Sheet Feeder |
237 |
Loading Letterhead (Pre-Printed and Pre-Punched Paper) |
237 |
Loading Print Media in the MPF |
239 |
Loading an Envelope in the MPF |
241 |
Envelope #10, Monarch, or DL |
241 |
C5 |
242 |
Using the MPF |
242 |
Linking Trays |
242 |
Printing |
243 |
Printing |
245 |
Tips for Successful Printing |
245 |
Tips on Storing Print Media |
245 |
Avoiding Paper Jams |
245 |
Sending a Job to Print |
245 |
Canceling a Print Job |
246 |
Canceling a Job From the Operator Panel |
246 |
Canceling a Job From a Computer Running Windows |
246 |
Duplex Printing |
247 |
Duplex Printing With Duplex Unit (Dell C3760dn Color Laser Printer Only) |
247 |
Duplex Printing Without Duplex Unit (Dell C3760n Color Laser Printer Only) |
247 |
Using Booklet Print (Dell C3760n and Dell C3760dn Models) |
248 |
Using the Stored Print Feature |
249 |
Overview |
250 |
Procedures for Printing Stored Print |
251 |
Printing from USB Memory |
252 |
Supported File Formats |
253 |
Inserting and Removing a USB Memory |
253 |
Printing a File in a USB Memory |
253 |
Printing With Web Services on Devices (WSD) |
254 |
Adding Roles of Printer Services |
254 |
Printer Setup |
255 |
Installing a Printer Driver Using the Add Printer Wizard |
255 |
Printing With AirPrint |
256 |
Setting Up AirPrint on Your Printer |
256 |
Printing via AirPrint |
256 |
Printing With Google Cloud Print™ |
256 |
Preparing to Use the Printer with Google Cloud Print |
256 |
Registering the Printer to Your Google Account |
257 |
Printing via Google Cloud Print |
257 |
Printing a Report Page |
258 |
Printer Settings |
258 |
Using the Operator Panel to Change the Printer Settings |
258 |
Using the Dell Printer Configuration Web Tool to Change the Printer Settings |
258 |
Know Your Printer |
261 |
Understanding Your Printer Software |
263 |
Printer Utility Software |
264 |
Status Window |
264 |
Tool Box |
264 |
Updater |
265 |
Troubleshooting |
265 |
Status Monitor Widget for Macintosh |
265 |
Status Monitor Widget Feature |
265 |
Before Installing the Status Monitor Widget |
265 |
Installing the Status Monitor Widget |
265 |
Opening and Closing the Status Monitor Widget |
266 |
Printer Status Window |
266 |
Order Window |
267 |
Preferences |
268 |
Status Monitor Console for Linux |
269 |
Status Monitor Console Feature |
269 |
Before Installing the Status Monitor Console |
269 |
Installing the Status Monitor Console |
269 |
Starting the Status Monitor Console |
270 |
Printer Selection Window |
270 |
Printer Status Window |
271 |
Dell Supplies Management System Window |
272 |
Service Tag Window |
273 |
Settings Window |
273 |
Printing Using ColorTrack (External Authentication) |
275 |
ColorTrack Settings |
275 |
Dell ColorTrack |
275 |
Authentication System |
277 |
Kerberos Server |
277 |
LDAP Server |
278 |
LDAP Authentication |
280 |
Setting the Printer Driver |
280 |
Dell ColorTrack Mode |
281 |
Specify Group Name |
281 |
Specify Job Owner |
281 |
Job Owner Name |
281 |
Password |
281 |
Using Digital Certificates |
283 |
Managing Certificates |
283 |
Preparing to Manage Certificates |
283 |
Importing a Digital Certificate |
285 |
Setting a Digital Certificate |
286 |
Confirming the Settings of a Digital Certificate |
286 |
Deleting a Digital Certificate |
287 |
Exporting a Digital Certificate |
287 |
Setting the Features |
288 |
Setting the Certificate in the IPsec Digital Signature Mode |
288 |
Setting the SSL-use Server Certificate (HTTP/IPP) |
289 |
Setting LDAP-SSL/TLS Communication |
289 |
Setting Server Certificate Verification for LDAP-SSL/TLS Communication |
289 |
Setting Client Certificate for LDAP-SSL/TLS Communication |
290 |
Setting for Wireless LAN WPA-Enterprise (EAP-TLS) |
290 |
Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP) |
291 |
Setting Client Certificate for IEEE 802.1x (EAP-TLS) |
293 |
Understanding Fonts |
295 |
Typefaces and Fonts |
295 |
Weight and Style |
295 |
Pitch and Point Size |
295 |
Bitmapped and Scalable Fonts |
296 |
Resident Fonts |
297 |
Symbol Sets |
301 |
Symbol Sets for PCL 5/PCL 6 |
301 |
Understanding Printer Messages |
303 |
Error Codes |
303 |
Specifications |
309 |
Operating System Compatibility |
309 |
Power Supply |
309 |
Dimensions |
309 |
Memory |
309 |
Page Description Language (PDL)/Emulation, Operating System, and Interface |
309 |
MIB Compatibility |
310 |
Environment |
310 |
Operation |
310 |
Print Quality Guarantee |
310 |
Storage |
310 |
Altitude |
310 |
Cables |
311 |
Optional Wireless Adapter |
311 |
Maintaining Your Printer |
313 |
Maintaining Your Printer |
315 |
Determining the Status of Supplies |
315 |
Conserving Supplies |
315 |
Ordering Supplies |
315 |
Storing Print Media |
316 |
Storing Consumables |
316 |
Replacing the Toner Cartridges |
317 |
Removing the Toner Cartridge |
317 |
Installing a Toner Cartridge |
318 |
Replacing the Drum Cartridges |
319 |
Removing the Drum Cartridge |
319 |
Installing a Drum Cartridge |
321 |
Replacing the Fusing Unit |
324 |
Removing the Fusing Unit |
324 |
Installing a Fusing Unit |
325 |
Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller |
326 |
Removing the Transfer Belt Unit |
326 |
Installing a Transfer Belt Unit |
329 |
Removing the 2nd BTR |
331 |
Installing a 2nd BTR |
331 |
Removing the Retard Roller in Tray1 |
332 |
Installing a Retard Roller in Tray1 |
333 |
Replacing the Waste Toner Box |
334 |
Removing the Waste Toner Box |
334 |
Installing a Waste Toner Box |
335 |
Cleaning Inside the Printer |
336 |
Cleaning the CTD Sensor |
336 |
Cleaning the Raster Optical Scanner (ROS) Window |
340 |
Adjusting Color Registration |
344 |
Printing the Color Registration Chart |
344 |
Determining Values |
344 |
Entering Values |
346 |
Removing Options |
349 |
Removing the Optional Memory Module |
349 |
Removing the Optional 550-Sheet Feeder |
351 |
Removing the Optional Wireless Adapter |
353 |
Removing the Optional Hard Disk |
355 |
Clearing Jams |
357 |
Avoiding Jams |
357 |
Identifying the Location of Paper Jams |
358 |
Clearing Paper Jams From the MPF |
358 |
If error code: 050-112 appears: |
358 |
If error code: 050-129 appears: |
360 |
Clearing Paper Jams From Tray1 |
361 |
Clearing Paper Jams From the Fusing Unit |
362 |
If error code: 050-111 appears: |
362 |
If error code: 050-129 appears: |
364 |
Clearing Paper Jams From the Optional 550-Sheet Feeder |
368 |
Troubleshooting |
371 |
Troubleshooting Guide |
373 |
Basic Printer Problems |
373 |
Display Problems |
373 |
Printing Problems |
373 |
Print Quality Problems |
374 |
The output is too light |
375 |
Toner smears or print comes off |
376 |
Random spots/Blurred images |
377 |
The entire output is blank |
378 |
Streaks appear on the output |
379 |
Part or the entire output is black |
380 |
Pitched color dots |
380 |
Vertical blanks |
381 |
Ghosting |
382 |
Light-induced fatigue |
383 |
Fog |
384 |
Bead-Carry-Out (BCO) |
384 |
Jagged characters |
385 |
Banding |
385 |
Auger mark |
386 |
Wrinkled/Stained paper |
387 |
Damage on the leading edge of paper |
387 |
Jam/Alignment Problems |
388 |
The top and side margins are incorrect |
388 |
Color registration is out of alignment |
388 |
Images are skewed |
389 |
Tray1/Optional 550-Sheet Feeder Misfeed Jam |
390 |
MPF Misfeed Jam |
391 |
Regi Jam (Exit Sensor On JAM) |
392 |
Exit Jam (Exit Sensor Off JAM) |
392 |
Tray1/Optional 550-Sheet Feeder Multi-feed Jam |
393 |
MPF Multi-feed Jam |
393 |
Noise |
393 |
Digital Certificate Problem |
395 |
Problems With Installed Optional Accessories |
397 |
Other Problems |
397 |
Contacting Service |
397 |
Appendix |
399 |
Appendix |
401 |
Dell™ Technical Support Policy |
401 |
Online Services |
401 |
Warranty and Return Policy |
402 |
Recycling Information |
402 |
Contacting Dell |
402 |
Index |
403 |
Symbols |
403 |
Numerics |
403 |
A |
403 |
B |
403 |
C |
404 |
D |
404 |
E |
405 |
F |
405 |
G |
405 |
H |
405 |
I |
406 |
J |
406 |
K |
406 |
L |
406 |
M |
406 |
N |
407 |
O |
407 |
P |
407 |
Q |
409 |
R |
409 |
S |
409 |
T |
410 |
U |
410 |
V |
411 |
W |
411 |