Dell C3760n Dell /C3760dn Color Laser Printer Users Guide - Page 390
Tray1/Optional 550-Sheet Feeder Misfeed Jam, Installing a Transfer Belt Unit.
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Action Yes 2 Install the transfer belt unit according to an appropriate procedure. See The task is complete. "Installing a Transfer Belt Unit." Does this solve your problem? No Contact Dell. Tray1/Optional 550-Sheet Feeder Misfeed Jam Action 1 Ensure that tray1 or the optional 550-sheet feeder is properly inserted. Does this solve your problem? 2a Use thick paper that is 216 g/m2 or less. Does this solve your problem? 2b Use thin paper that is 60 g/m2 or more. Does this solve your problem? 2c Load coated paper one sheet at a time. Does this solve your problem? 2d Ensure that the print media is not curled. Does this solve your problem? 2e Is the print media damp? 3a Fan the print media. Does this solve your problem? 3b Wipe the retard roller in tray1 or the optional 550-sheet feeder with a cloth moistened with water. Does this solve your problem? 3c Turn over the print media. Does this solve your problem? 4a Use print media that is not damp. Does this solve your problem? 4b Replace the drum cartridges. Does this solve your problem? Yes The task is complete. The task is complete. The task is complete. The task is complete. The task is complete. Go to action 3c. The task is complete. The task is complete. The task is complete. The task is complete. The task is complete. No Proceed to the action corresponding to the type of the print media being used: • Thick - 2a • Thin - 2b • Coated - 2c If using paper other than the above, go to action 2d. Go to action 3a. Go to action 3a. Go to action 3b. Go to action 3a. Go to action 3a. Go to action 3b. Go to action 4b. Go to action 4a. Go to action 3a. Contact Dell. 388 Troubleshooting Guide