Dell Dimension 2350 Dell Dimension 2350 Owner's Manual - Page 60

Performance and Maintenance - display driver

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www.dell.com | support.dell.com Reinstalling Drivers NOTICE: The Dell Support website and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. To use Device Driver Rollback: 1 Click the Start button and click Control Panel. 2 In the Control Panel window, under Pick a Category, click Performance and Maintenance. 3 In the Performance and Maintenance window, click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 In the Device Manager window, right-click the device for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see page 61) to return your computer to the operating state that existed before you installed the new driver. Using the Dell Dimension ResourceCD If using Device Driver Rollback or System Restore (see page 61) does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD: 1 With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive. If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5. 2 When the ResourceCD installation program starts, follow the prompts on the screen. 3 When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive. 60 Advanced Troubleshooting

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60
Advanced Troubleshooting
www.dell.com | support.dell.com
Reinstalling Drivers
NOTICE:
The Dell Support website and your
Dell Dimension ResourceCD
provide approved
drivers for Dell™ computers. If you install drivers obtained from other sources, your computer
might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP
Device Driver Rollback to replace the driver with the previously installed version.
To use Device Driver Rollback:
1
Click the
Start
button and click
Control Panel
.
2
In the
Control Panel
window, under
Pick a Category
, click
Performance and
Maintenance
.
3
In the
Performance and Maintenance
window, click
System
.
4
In the
System Properties
window, click the
Hardware
tab.
5
Click
Device Manager
.
6
In the
Device Manager
window, right-click the device for which the new driver was
installed and click
Properties
.
7
Click the
Drivers
tab.
8
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use System Restore (see
page 61) to return your computer to the operating state that existed before you installed the
new driver.
Using the Dell Dimension ResourceCD
If using Device Driver Rollback or System Restore (see page 61) does not resolve the
problem, then reinstall the driver from the
Dell Dimension ResourceCD
:
1
With the Windows desktop displayed, insert the ResourceCD into the CD or DVD
drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.
2
When the ResourceCD installation program starts, follow the prompts on the screen.
3
When the
InstallShield Wizard Complete
window appears, remove the ResourceCD
and click
Finish
to restart the computer.
4
When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD
drive.