Dell Dimension 4300 Dell Dimension 4300 Solutions Guide - Page 98

Dell Technical Support Policy U.S.

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www.dell.com | support.dell.com 2H930bk1.book Page 98 Tuesday, November 20, 2001 5:02 PM 6 Close the computer cover (see page 87), and plug your computer and devices into their electrical outlets. 7 Access the system setup program (see page 95) and restore the settings you recorded in step 1. 8 Properly dispose of the old battery (see page 118). Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dellinstalled hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase. Dell provides limited technical support for the computer and any "Dellinstalled" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration (DellPlus™)2. 1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer. 2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer's service contract. Definition of "Dell-Installed" Software and Peripherals Dell-installed software includes the operating system and some of the application software that is preinstalled on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, and so on). 98 Appendix

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98
Appendix
www.dell.com | support.dell.com
6
Close the computer cover (see page 87), and plug your computer and
devices into their electrical outlets.
7
Access the system setup program (see page 95) and restore the settings
you recorded in step 1.
8
Properly dispose of the old battery (see page 118).
Dell Technical Support Policy (U.S.
Only)
Technician-assisted technical support requires the cooperation and
participation of the customer in the troubleshooting process and provides
for restoration of the operating system, application software, and hardware
drivers to the original default configuration as shipped from Dell, as well as
the verification of appropriate functionality of the computer and all Dell-
installed hardware. In addition to this technician-assisted technical support,
online technical support is available at
support.dell.com
. Additional
technical support options may be available for purchase.
Dell provides limited technical support for the computer and any “Dell-
installed” software and peripherals
1
. Support for third-party software and
peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals,
Readyware, and Custom Factory Integration (DellPlus™)
2
.
1
Repair services are provided pursuant to the terms and conditions of your limited
warranty and any optional support service contract purchased with the
computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI)
project are covered by the standard Dell limited warranty for your computer.
However, Dell also extends a parts replacement program to cover all nonstand-
ard, third-party hardware components integrated through CFI for the duration
of the computer’s service contract.
Definition of “Dell-Installed” Software and Peripherals
Dell-installed software includes the operating system and some of the
application software that is preinstalled on the computer during the
manufacturing process (Microsoft Office, Norton Antivirus, and so on).
2H930bk1.book
Page 98
Tuesday, November 20, 2001
5:02 PM