Dell Dimension 5100 Owner's Manual - Page 10

What Are You Looking For?, Find It Here, support.dell.com, Downloads, Download Category, Submit. - desktop

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What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. The Express Service Code is not available in all countries. • Latest drivers for my computer Dell Support Website - support.dell.com • Answers to technical service and support questions • Online discussions with other users and technical support • Documentation for my computer NOTE: Select your region to view the appropriate support site. The Dell Support website provides several online tools, including: • Desktop System Software (DSS)- If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Desktop System Software: • Solutions - Troubleshooting hints and tips, articles from technicians, and online courses • Community - Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers, patches, and software updates • Reference - Computer documentation, product specifications, and white papers 1 Go to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All. 4 Select the operating system and operating system language for your computer, and click Submit. 5 Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop System Software. 10 Finding Information

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10
Finding Information
•
Service Tag and Express Service Code
•
Microsoft Windows License Label
Service Tag and Microsoft Windows License
These labels are located on your computer.
•
Use the Service Tag to
identify your computer
when you use
support.dell.com
or
contact technical
support.
•
Enter the Express Service Code to direct your call when
contacting technical support. The Express Service Code
is not available in all countries.
•
Latest drivers for my computer
•
Answers to technical service and support questions
•
Online discussions with other users and
technical support
•
Documentation for my computer
•
Desktop System Software (DSS)— If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel
®
Pentium
®
M
processors, optical drives, and USB devices. DSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.
To download Desktop System Software:
1
Go to
support.dell.com
and click
Downloads
.
2
Enter your Service Tag or product model.
3
In the
Download Category
drop-down menu, click
All
.
4
Select the operating system and operating system
language for your computer, and click
Submit.
5
Under
Select a Device
, scroll to
System and
Configuration Utilities
, and click
Dell Desktop System
Software
.
Dell Support Website —
support.dell.com
NOTE:
Select your region to view the appropriate
support site.
The Dell Support website provides several online tools,
including:
•
Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses
•
Community — Online discussion with other
Dell customers
•
Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
•
Customer Care — Contact information, order status,
warranty, and repair information
•
Downloads — Drivers, patches, and software updates
•
Reference — Computer documentation, product
specifications, and white papers
What Are You Looking For?
Find It Here