Dell Dimension E310 Owner's Manual - Page 32

CD and DVD drive problems, Problems writing to a CD/DVD-RW drive - format disk

Page 32 highlights

TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I S K - See "Cleaning Your Computer" on page 110. CHECK THE CABLE CONNECTIONS R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Resolving Software and Hardware Incompatibilities" on page 54. R U N T H E D E L L D I A G N O S T I C S - See page 51. CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD or DVD. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. ADJUST THE WINDOWS VOLUME CONTROL - • Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - See "Sound and Speaker Problems" on page 43. Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVD-RW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C - Search for the keyword standby in Windows Help. 32 Solving Problems

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32
Solving Problems
CD and DVD drive problems
NOTE:
High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a
defect in the drive or the CD or DVD.
NOTE:
Because of different regions worldwide and different disc formats, not all DVD titles work in all
DVD drives.
Problems writing to a CD/DVD-RW drive
T
EST
THE
DRIVE
Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
See "Cleaning Your Computer" on page 110.
C
HECK
THE
CABLE
CONNECTIONS
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
See "Resolving Software and Hardware Incompatibilities"
on page 54.
R
UN
THE
D
ELL
D
IAGNOSTICS
See page 51.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
Click the speaker icon in the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
See "Sound and Speaker Problems" on page 43.
C
LOSE
OTHER
PROGRAMS
The CD/DVD-RW drive must receive a steady stream of data when
writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
T
URN
OFF
S
TANDBY
MODE
IN
W
INDOWS
BEFORE
WRITING
TO
A
CD/DVD-RW
DISC
Search for
the keyword
standby
in Windows Help.