Dell E1609WFP User's Guide - Page 27

Product Specific Problems

Page 27 highlights

LCD Scratched Screen has scratches or smudges Safety Related Issues Visible signs of smoke or sparks Intermittent Problems Monitor malfunctions on and off Image Retention (from a static image) Faint Shadow from the static image displayed appears on the screen l Boot up in the "safe mode". l Turn monitor off and clean the screen. l For cleaning instruction, see Caring for your Monitor. l Do not perform any troubleshooting steps. l Monitor needs to be replaced. l Ensure monitor is in proper video mode. l Ensure video cable connection to computer and to the flat panel is secure. l Perform monitor reset. l Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. l Use the Power Management feature to turn off the monitor at all times when not in use. Alternatively, use a dynamically changing screen saver left on the monitor for a long period of time. Product Specific Problems SPECIFIC SYMPTOMS Screen image is too small Cannot adjust the monitor with the buttons on the front panel WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS Image is centered on screen, but does not fill entire viewing area. l Perform monitor reset on "All Settings." OSD does not appear on the screen. l Turn off the monitor, unplug the power cord and then plug back and turn on the monitor. Back to Contents Page

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Product Specific Problems
Back to Contents Page
l
Boot up in the "safe mode".
LCD Scratched
Screen has scratches or smudges
l
Turn monitor off and clean the screen.
l
For cleaning instruction, see
Caring for your Monitor.
Safety Related Issues
Visible signs of smoke or sparks
l
Do not perform any troubleshooting steps.
l
Monitor needs to be replaced.
Intermittent Problems
Monitor malfunctions on and off
l
Ensure monitor is in proper video mode.
l
Ensure video cable connection to computer and to the flat panel is secure.
l
Perform monitor reset.
l
Perform monitor self-test feature check to determine if the intermittent problem
occurs in self-test mode.
Image Retention (from a
static image)
Faint Shadow from the static image
displayed appears on the
screen
l
Use the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screen saver left on the monitor
for a long period of time.
SPECIFIC SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
Screen image is too small
Image is centered on screen, but does not fill
entire viewing area.
l
Perform monitor reset on "All Settings."
Cannot adjust the monitor with the
buttons on the front panel
OSD does not appear on the screen.
l
Turn off the monitor, unplug the power cord and then plug
back and turn on the monitor.