Dell E1914H Dell User's Guide - Page 54

Product-Specific Problems

Page 54 highlights

Missing Color Wrong Color Image retention from a static image left on the monitor for a long period of time Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Picture color not good • Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. • Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. • Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Faint shadow from the • Use the Power Management static image displayed feature to turn off the monitor at all times when not in use (for appears on the screen more information, see Power Management Modes. • Alternatively, use a dynamically changing screensaver. Product-Specific Problems Specific Symptoms Screen image is too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed What You Experience Image is centered on screen, but does not fill entire viewing area OSD does not appear on the screen Possible Solutions • Reset the monitor to Factory Settings. • Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. No picture, the LED • Check the signal source. Ensure light is white. When the computer is not in the you press "up", "down" power saving mode by moving the mouse or pressing any key or "Menu" key, the on the keyboard. message " No input signal" will appear. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. 54  Troubleshooting

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54
Troubleshooting
Missing Color
Picture missing color
Perform monitor self-test
feature check.
Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
Check for bent or broken pins
in the video cable connector.
Wrong Color
Picture color not good
Change the Color Setting Mode
in the Color Settings OSD to
Graphics or Video depending
on the application.
Try di²erent Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned o².
Change the Input Color ³ormat
to PC RGB or YPbPr in the
Advance Setting OSD.
Image retention from
³aint shadow from the
Use the Power Management
a static image left on
the monitor for a long
static image displayed
appears on the screen
feature to turn o² the monitor
at all times when not in use (for
more information, see
Power
period of time
Management Modes
.
Alternatively, use a dynamically
changing screensaver.
Product-Specific Problems
Specific Symptoms
What You
Experience
Possible Solutions
Screen image is too
small
Image is centered on
screen, but does not
Fll entire viewing area
Reset the monitor to
Factory
Settings
.
Cannot adjust the
monitor with the
buttons on the front
panel
OSD does not appear
on the screen
Turn o² the monitor, unplug
the power cord, plug back, and
then turn on the monitor.
No Input Signal when
user controls are
pressed
No picture, the LED
light is white. When
you press “up”, “down”
or “Menu” key, the
message “ No input
signal” will appear.
Check the signal source. Ensure
the computer is not in the
power saving mode by moving
the mouse or pressing any key
on the keyboard.
Check whether the signal cable
is plugged in properly. Re-plug
the signal cable if necessary.
Reset the computer or video
player.