Dell E1914H Dell User's Guide - Page 55

Dell Soundbar Problems

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The picture does not fill the entire screen The picture cannot fill the height or width of the screen • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. NOTE: When choosing DVI-D mode, the Auto Adjust function is not available. Dell Soundbar Problems Common Symptoms What You Possible Solutions No sound for system where the Soundbar draws power from an AC adapter No Sound Experience No power to • Turn the Power/Volume knob Soundbar - the power on the Soundbar clockwise to indicator is off the middle position; check if the power indicator (white LED) on the front of the Soundbar is illuminated. • Confirm that the power cable from the Soundbar is plugged into the adapter. Soundbar has power - • Plug the audio line-in cable into power indicator is on the computer's audio out jack. • Set all volume controls to their maximum and ensure that the mute option is not enabled. • Play some audio content on the computer (example, audio CD, or MP3). • Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. • Clean and reseat the audio line- in plug. • Test the Soundbar using another audio source (For example: portable CD player, MP3 player). Troubleshooting  55

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The picture does not
Fll the entire screen
The picture cannot Fll
the height or width of
the screen
•
Due to di²erent video formats
(aspect ratio) of DVDs, the
monitor may display in full
screen.
•
Run the built-in diagnostics.
NOTE
: When choosing DVI-D mode, the Auto Adjust
function is not
available.
Dell Soundbar Problems
Common Symptoms What You
Experience
Possible Solutions
No sound for system
No power to
•
Turn the Power/Volume knob
where the Soundbar
draws power from an
Soundbar - the power
indicator is o²
on the Soundbar clockwise to
the middle position; check if
the power indicator (white LED)
AC adapter
on the front of the Soundbar is
illuminated.
•
ConFrm that the power cable
from the Soundbar is plugged
into the adapter.
No Sound
Soundbar has power -
power indicator is on
•
Plug the audio line-in cable into
the computer’s audio out jack.
•
Set all volume controls to their
maximum and ensure that the
mute option is not enabled.
•
Play some audio content on the
computer (example, audio CD,
or MP3).
•
Turn the Power/Volume knob
on the Soundbar clockwise to a
higher volume setting.
•
Clean and reseat the audio line-
in plug.
•
Test the Soundbar using
another audio source (³or
example: portable CD player,
MP3 player).
Troubleshooting
55