Dell Inspiron 13 5330 Service Manual
Dell Inspiron 13 5330 Manual
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- Dell Inspiron 13 5330 | Service Manual - Page 1
Inspiron 13 5330 Service Manual Regulatory Model: P156G Regulatory Type: P156G002 January 2023 Rev. A00 - Dell Inspiron 13 5330 | Service Manual - Page 2
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks - Dell Inspiron 13 5330 | Service Manual - Page 3
Safety instructions...5 Electrostatic discharge-ESD protection...6 ESD field service kit ...7 Transporting sensitive components...8 After working inside your computer...8 Chapter 2: Removing and installing components 9 Recommended tools...9 Screw list...9 Major components of Inspiron 13 5330...10 - Dell Inspiron 13 5330 | Service Manual - Page 4
Windows 71 Updating the BIOS from the F12 One-Time boot menu 72 Chapter 5: Troubleshooting...73 Handling swollen Lithium-ion batteries...73 Locate the Service Tag or Express Service Code of your Dell computer 73 System-diagnostic lights...74 SupportAssist diagnostics...75 Built-in self-test (BIST - Dell Inspiron 13 5330 | Service Manual - Page 5
unable to power on your computer or unable to enter service mode skip this process. Safety instructions Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that - Dell Inspiron 13 5330 | Service Manual - Page 6
troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions ion batteries in laptops. Swollen batteries such as intermittent problems or a shortened - Dell Inspiron 13 5330 | Service Manual - Page 7
any bare metal on the system being worked on. Once deployed properly, service parts can be removed from the out if they have one. To perform the test, plug the wrist-strap's bonding-wire into the tester while replacement parts or parts to be returned to Dell, it is critical to place these parts in - Dell Inspiron 13 5330 | Service Manual - Page 8
be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. NOTE: To exit service mode, ensure to - Dell Inspiron 13 5330 | Service Manual - Page 9
2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #0 ● Phillips screwdriver #1 ● Plastic scribe - Dell Inspiron 13 5330 | Service Manual - Page 10
type Left-display hinge M2x3 I/O board Touchpad M2x2 M2x1.8 Touchpad bracket System board M1.6x2 M2x3 M2x1.8 Quantity 2 1 2 4 1 1 Screw image Major components of Inspiron 13 5330 The following image shows the major components of Inspiron 13 5330. 10 Removing and installing components - Dell Inspiron 13 5330 | Service Manual - Page 11
1. Base cover 2. USB Type-C port bracket 3. System board 4. Heat sink 5. M.2 2230 solid-state drive with bracket 6. Wireless card 7. Wireless-card bracket 8. Battery 9. Right speaker 10. Touchpad 11. Touchpad bracket 12. Left speaker Removing and installing components 11 - Dell Inspiron 13 5330 | Service Manual - Page 12
coverages purchased by the customer. Contact your Dell sales representative for purchase options. Base cover Removing the base cover Prerequisites Follow the procedure in Before working inside your computer NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in - Dell Inspiron 13 5330 | Service Manual - Page 13
Removing and installing components 13 - Dell Inspiron 13 5330 | Service Manual - Page 14
-rest and keyboard assembly. 3. Pry the base cover from the gap created between the base cover and palm-rest and keyboard assembly, and continue to work on the sides to open the base cover. 4. Lift the base cover off the palm-rest and keyboard assembly. Installing the base cover Prerequisites If - Dell Inspiron 13 5330 | Service Manual - Page 15
3. Replace the five screws (M2x4) that secure the base cover to the palm-rest and keyboard assembly. Next steps Follow the procedure in After working inside your computer. NOTE: If you have disconnected the battery cable, ensure to connect the battery cable. To connect the battery cable, follow the - Dell Inspiron 13 5330 | Service Manual - Page 16
contact Dell technical support for assistance. See www.dell.com/contactdell. ● Always purchase genuine batteries from www.dell.com or authorized Dell partners Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working - Dell Inspiron 13 5330 | Service Manual - Page 17
Removing the M.2 2230 solid-state drive Prerequisites 1. Follow the procedure in Before working inside your computer NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. . CAUTION: Solid-state drives are fragile. Exercise care - Dell Inspiron 13 5330 | Service Manual - Page 18
with an M.2 2230 solid-state drive installed. NOTE: The M.2 card installed on your computer will depend on the configuration ordered. The supported card configurations on the M.2 card slot are: ● M.2 2230 solid-state drive + M.2 2230 mounting bracket ● M.2 2280 solid-state drive The following image - Dell Inspiron 13 5330 | Service Manual - Page 19
if you are installing a M.2 2230 solid-state drive. NOTE: The M.2 card installed on your computer will depend on the configuration ordered. The supported card configurations on the M.2 card slot are: ● M.2 2230 solid-state drive + M.2 2230 mounting bracket ● M.2 2280 solid-state drive CAUTION: Solid - Dell Inspiron 13 5330 | Service Manual - Page 20
Mylar that covers the M.2 2230 solid-state drive and the solid-state drive bracket. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. 20 Removing and installing components - Dell Inspiron 13 5330 | Service Manual - Page 21
working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside M.2 card installed on your computer will depend on the configuration ordered. The supported card configurations on the M.2 card slot are: ● M.2 2230 solid-state - Dell Inspiron 13 5330 | Service Manual - Page 22
Steps 1. Peel the Mylar that covers the M.2 2280 solid-state drive. 2. Lift the Mylar that covers the M.2 2280 solid-state drive. 3. Remove the screw (M2x2) that secures the M.2 2280 solid-state drive to the palm-rest and keyboard assembly. 4. Slide and remove the M.2 2280 solid-state drive from the - Dell Inspiron 13 5330 | Service Manual - Page 23
if you are installing a M.2 2280 solid-state drive. NOTE: The M.2 card installed on your computer will depend on the configuration ordered. The supported card configurations on the M.2 card slot are: ● M.2 2230 solid-state drive + M.2 2230 mounting bracket ● M.2 2280 solid-state drive CAUTION: Solid - Dell Inspiron 13 5330 | Service Manual - Page 24
Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 solid-state drive slot on the system board. 2. Slide the M.2 2280 solid-state drive into the M.2 solid-state drive slot on the system board. 3. Replace the screw (M2x2) that secures the M.2 2280 solid-state drive to - Dell Inspiron 13 5330 | Service Manual - Page 25
Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. About this task The following - Dell Inspiron 13 5330 | Service Manual - Page 26
the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main White Auxiliary Black Silkscreen marking - Dell Inspiron 13 5330 | Service Manual - Page 27
your computer. Fan Removing the left fan Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. NOTE: The left fan and the - Dell Inspiron 13 5330 | Service Manual - Page 28
inside your computer. Removing the right fan Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. NOTE: The left fan and the - Dell Inspiron 13 5330 | Service Manual - Page 29
About this task The following image(s) indicate the location of the right fan and provides a visual representation of the removal procedure. Steps 1. Peel the Mylar off the system board to reveal the right-fan cable. 2. Peel the tape that secures the right-fan cable (FAN1) to the system board. 3. - Dell Inspiron 13 5330 | Service Manual - Page 30
your computer. Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. About this task The - Dell Inspiron 13 5330 | Service Manual - Page 31
the system board. 3. Peel the tape that secures the speaker cable to the palm-rest and keyboard assembly. 4. Remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 5. Lift the left and right speakers, along with their cable, off the palm-rest and keyboard assembly - Dell Inspiron 13 5330 | Service Manual - Page 32
through the rubber grommets on the speaker. 2. Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3. Connect the speaker cable to the connector base cover. 2. Follow the procedure in After working inside your computer. 32 Removing and installing components - Dell Inspiron 13 5330 | Service Manual - Page 33
battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in Before working inside your computer NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. . CAUTION: Removing the coin-cell battery resets the BIOS - Dell Inspiron 13 5330 | Service Manual - Page 34
palm-rest and keyboard assembly. 2. Connect the coin-cell battery cable to the I/O board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. 34 Removing and installing components - Dell Inspiron 13 5330 | Service Manual - Page 35
Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the - Dell Inspiron 13 5330 | Service Manual - Page 36
and close the latch to secure the cable. Next steps 1. Install the speakers. 2. Install the battery. 3. Install the base cover. 4. Follow the procedure in After working inside your computer. 36 Removing and installing components - Dell Inspiron 13 5330 | Service Manual - Page 37
Display assembly Removing the display assembly Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. About this task The - Dell Inspiron 13 5330 | Service Manual - Page 38
Steps 1. Peel the tape that secures the display-cable connector latch to the system board. 2. Using the pull tab, disconnect the display cable from the system board. 3. Peel the tape that secures the display cable to the system board. 4. Remove the two screws (M2x3) that secure the left-display - Dell Inspiron 13 5330 | Service Manual - Page 39
Installing the display assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the display assembly and provides a visual representation of the installation - Dell Inspiron 13 5330 | Service Manual - Page 40
40 Removing and installing components - Dell Inspiron 13 5330 | Service Manual - Page 41
. 9. Adhere the tape that secures the display-cable connector latch to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Removing and installing components 41 - Dell Inspiron 13 5330 | Service Manual - Page 42
I/O board Removing the I/O board Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. 3. Remove the left fan. About this - Dell Inspiron 13 5330 | Service Manual - Page 43
left-display hinge to the palm-rest and keyboard assembly. Next steps 1. Install the left fan. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Removing and installing components 43 - Dell Inspiron 13 5330 | Service Manual - Page 44
Heat sink Removing the heat sink Prerequisites 1. Follow the procedure in Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. NOTE: The heat sink may become hot during normal operation. - Dell Inspiron 13 5330 | Service Manual - Page 45
. 3. Adhere the tape that secures the display-cable connector latch to the system board. Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Power button Removing the power button Prerequisites 1. Follow the procedure in Before - Dell Inspiron 13 5330 | Service Manual - Page 46
NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. 2. Remove the base cover. 3. Remove the left fan. 4. Remove the I/O board. About this task The following image(s) indicate the location of the - Dell Inspiron 13 5330 | Service Manual - Page 47
3. Install the base cover. 4. Follow the procedure in After working inside your computer. Power button with fingerprint reader Removing the power- Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside - Dell Inspiron 13 5330 | Service Manual - Page 48
Steps 1. Peel the tape that secures the power-button with fingerprint-reader cable to the palm-rest and keyboard assembly. 2. Lift the power-button with fingerprint-reader, along with its cable, off the palm-rest and keyboard assembly. Installing the power-button with fingerprint reader - Dell Inspiron 13 5330 | Service Manual - Page 49
inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside your computer. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system - Dell Inspiron 13 5330 | Service Manual - Page 50
4. Remove the M.2 2230 solid-state drive or M.2 2280 solid-state drive, whichever applicable. 5. Remove the wireless card. 6. Remove the right fan. 7. Remove the heat sink. NOTE: When removing the system board as a pre-requisite step, you may remove the system board with the heat sink installed to - Dell Inspiron 13 5330 | Service Manual - Page 51
Removing and installing components 51 - Dell Inspiron 13 5330 | Service Manual - Page 52
. 12. Open the latch and disconnect the touchpad cable from the system board. 13. Open the latch and disconnect the keyboard cable from the system board. 14. About this task NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program - Dell Inspiron 13 5330 | Service Manual - Page 53
1. Display-cable connector 2. Right-fan cable connector 3. Wireless-card connector 4. I/O-board-cable connector 5. Left-fan cable connector 6. Speaker-cable connector 7. Touchpad-cable connector 8. M.2 solid-state drive slot 9. Keyboard cable connector 10. Keyboard-backlight cable connector 11. - Dell Inspiron 13 5330 | Service Manual - Page 54
54 Removing and installing components - Dell Inspiron 13 5330 | Service Manual - Page 55
cable to the connector on the system board and close the latch to secure the cable. 13. Align and place the USB Type-C port-bracket on the system board. 14. Close . 6. Install the base cover. 7. Follow the procedure in After working inside your computer. Removing and installing components 55 - Dell Inspiron 13 5330 | Service Manual - Page 56
Before working inside your computer. NOTE: Ensure that your computer is in Service Mode. For more information see, step 6 in Before working inside 11. Remove the I/O board. 12. Remove the power button with fingerprint reader. 13. Remove the M.2 2230 solid-state drive or M.2 2280 solid-state drive, as - Dell Inspiron 13 5330 | Service Manual - Page 57
the coin-cell battery. 8. Install the speakers. 9. Install the right fan. 10. Install the left fan. 11. Install the wireless card. 12. Install the battery. 13. Install the base cover. 14. Follow the procedure in After working inside your computer. Removing and installing components 57 - Dell Inspiron 13 5330 | Service Manual - Page 58
3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. 58 Drivers and downloads - Dell Inspiron 13 5330 | Service Manual - Page 59
4 System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. - Dell Inspiron 13 5330 | Service Manual - Page 60
may or may not be displayed. Table 4. System setup options-Overview menu Overview BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date Displays the manufacture date of the - Dell Inspiron 13 5330 | Service Manual - Page 61
Table 4. System setup options-Overview menu (continued) Overview 64-Bit Technology Displays whether 64-bit technology is used. MEMORY Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available. Memory Speed Displays the - Dell Inspiron 13 5330 | Service Manual - Page 62
Configuration Enable External USB Ports Enables or disables external USB ports. By default, Enable External USB Ports is selected. Enable USB Boot Support Enables or disables booting from USB mass storage devices such as external hard drive, optical drive, and USB drive. By default, Enable - Dell Inspiron 13 5330 | Service Manual - Page 63
the integrated storage device controller. Default: RAID On. Storage device is configured to support RAID functions. When enabled, all NVMe and SATA devices will be mapped under VMD . Default: ON HTTP(s) Boot Modes Enables selection of Auto or Manual boot mode. Default: Auto Mode System setup 63 - Dell Inspiron 13 5330 | Service Manual - Page 64
Monday to Sunday. Default: 8.00 AM Work Period: Configures the number of work hours for Monday to Sunday. Default: 10.00 Thermal Management Configures settings for cooling fan and processor heat management. Default: Optimized USB Wake Support Wake on Dell USB-C Dock Enables or disables waking - Dell Inspiron 13 5330 | Service Manual - Page 65
reboot. Default: OFF Absolute® Enables, disables, or permanently disables the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. Default: Enable Absolute UEFI Boot Path Security Selects whether or not administrator password is required when booting - Dell Inspiron 13 5330 | Service Manual - Page 66
Master Password Lockout Enables or disables master password support. Default: OFF Allow Non-Admin PSID Revert administrator password. Default: OFF Table 13. System setup options-Update,Recovery Default: ON BIOSConnect Enables or disables cloud Service OS recovery if the main OS fails to boot - Dell Inspiron 13 5330 | Service Manual - Page 67
Dell operating system Recovery tool. Default: 2. Table 14. System setup options-System Management menu System Management Service Tag Asset Tag AC Behavior Wake on AC Displays the Service backlight timeout value, when an AC adapter is plugged into the computer. Default: 1 minute Keyboard - Dell Inspiron 13 5330 | Service Manual - Page 68
disables Kernel DMA protection for both internal and external ports. Default: ON Table 18. System setup options-Performance menu Performance Multi-core Support Active Cores Allows to change the number of CPU cores available to the operating system. Default: All Cores Multiple Atom Cores Allows - Dell Inspiron 13 5330 | Service Manual - Page 69
Table 18. System setup options-Performance menu (continued) Performance Enable C-State Control Enables or disables C-states. Default: ON Intel Turbo Boost Technology Enable Turbo Boost Technology Enables or disables Turbo Boost mode of the processor. Default: ON Intel Hyper-Threading Technology - Dell Inspiron 13 5330 | Service Manual - Page 70
Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. About this task To enter the system setup, press F12 immediately after a power-on or reboot. Steps 1. In the System BIOS or System Setup screen, select Security and press - Dell Inspiron 13 5330 | Service Manual - Page 71
you saved the BIOS update file. 8. Double-click the BIOS update file icon and follow the on-screen instructions. For more information, see knowledge base article 000124211 at www.dell.com/support. Updating the BIOS using the USB drive in Windows Steps 1. Follow the procedure from step 1 to step 6 in - Dell Inspiron 13 5330 | Service Manual - Page 72
following: ● USB drive formatted to the FAT32 file system (key does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash - Dell Inspiron 13 5330 | Service Manual - Page 73
Service Code. To view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag for your Dell Laptop. Troubleshooting - Dell Inspiron 13 5330 | Service Manual - Page 74
codes and recommended solutions are intended for Dell service technicians to troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty - Dell Inspiron 13 5330 | Service Manual - Page 75
NOTE: M-BIST can be manually initiated before POST (Power Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings. Troubleshooting - Dell Inspiron 13 5330 | Service Manual - Page 76
Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/serviceabilitytools - Dell Inspiron 13 5330 | Service Manual - Page 77
Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step if your computer does not power on or boot into the operating system. To drain residual a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting 77 - Dell Inspiron 13 5330 | Service Manual - Page 78
through videos, manuals and documents. In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or
Inspiron 13 5330
Service Manual
Regulatory Model: P156G
Regulatory Type: P156G002
January 2023
Rev. A00