I/O board
.............................................................................................................................................................................
42
Removing the I/O board
............................................................................................................................................
42
Installing the I/O board
..............................................................................................................................................
43
Heat sink
..............................................................................................................................................................................
44
Removing the heat sink
............................................................................................................................................
44
Installing the heat sink
..............................................................................................................................................
45
Power button
.....................................................................................................................................................................
45
Removing the power button
.....................................................................................................................................
45
Installing the power button
.......................................................................................................................................
46
Power button with fingerprint reader
..........................................................................................................................
47
Removing the power-button with fingerprint reader
.........................................................................................
47
Installing the power-button with fingerprint reader
...........................................................................................
48
System board
.....................................................................................................................................................................
49
Removing the system board
.....................................................................................................................................
49
Installing the system board
.......................................................................................................................................
52
Palm-rest and keyboard assembly
................................................................................................................................
56
Removing the palm-rest and keyboard assembly
................................................................................................
56
Installing the palm-rest and keyboard assembly
..................................................................................................
57
Chapter 3: Drivers and downloads
...............................................................................................
58
Chapter 4: System setup
.............................................................................................................
59
Entering BIOS setup program
........................................................................................................................................
59
Navigation keys
.................................................................................................................................................................
59
One time boot menu
.........................................................................................................................................................
59
System setup options
.......................................................................................................................................................
60
System and setup password
...........................................................................................................................................
69
Assigning a system setup password
.......................................................................................................................
70
Deleting or changing an existing system setup password
.................................................................................
70
Clearing CMOS settings
............................................................................................................................................
70
Clearing BIOS (System Setup) and System passwords
......................................................................................
71
Updating the BIOS
.............................................................................................................................................................
71
Updating the BIOS in Windows
.................................................................................................................................
71
Updating the BIOS using the USB drive in Windows
...........................................................................................
71
Updating the BIOS from the F12 One-Time boot menu
.....................................................................................
72
Chapter 5: Troubleshooting
.........................................................................................................
73
Handling swollen Lithium-ion batteries
........................................................................................................................
73
Locate the Service Tag or Express Service Code of your Dell computer
..............................................
73
System-diagnostic lights
..................................................................................................................................................
74
SupportAssist diagnostics
...............................................................................................................................................
75
Built-in self-test (BIST)
...................................................................................................................................................
75
M-BIST
...........................................................................................................................................................................
75
LCD Built-in Self Test (BIST)
...................................................................................................................................
75
Recovering the operating system
..................................................................................................................................
76
WiFi power cycle
...............................................................................................................................................................
76
Drain residual flea power (perform hard reset)
..........................................................................................................
77
Chapter 6: Getting help and contacting Dell
................................................................................
78
4
Contents