Dell Inspiron 1370 Setup Guide - Page 37

Network Problems, Power Problems

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Solving Problems Network Problems Wireless connection is lost - • Check your wireless router to ensure it is powered on and connected to your cable modem or network hub. • Interference may be blocking or interrupting your wireless connection. Try moving the computer closer to your wireless router. • Re-establish your connection to the wireless router (see "Setting Up a Wireless Connection" on page 14). Wired connection is lost - ­ • Make sure the cable is plugged in and not damaged. • If the problem persists, contact your network administrator or ISP. Power Problems Power light is off - computer is either turned off, in hibernate state, or not receiving power • Press the power button to resume normal operation. • Check that the AC adapter cable is securely plugged into both the power connector on the computer and the electrical outlet. • If the AC adapter is plugged into a power strip, make sure the power strip is plugged into an electrical outlet and the power strip is turned on. • Bypass any power protection devices, power strips, and power extension cables to verify that the computer turns on properly. • Check that the electrical outlet is working by testing it with another device, such as a lamp. • Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on. 35

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35
Solving Problems
Network Problems
Wireless connection is lost
—
Check your wireless router to ensure it is
•
powered on and connected to your cable
modem or network hub.
Interference may be blocking or interrupting
•
your wireless connection. Try moving the
computer closer to your wireless router.
Re-establish your connection to the
•
wireless router (see “Setting Up a Wireless
Connection” on page 14).
Wired connection is lost
—
Make sure the cable is plugged in and not
•
damaged.
If the problem persists, contact your network
•
administrator or ISP.
Power Problems
Power light is off
—
computer is either turned
off, in hibernate state, or not receiving power
Press the power button to resume normal
•
operation.
Check that the AC adapter cable is securely
•
plugged into both the power connector on
the computer and the electrical outlet.
If the AC adapter is plugged into a power
•
strip, make sure the power strip is plugged
into an electrical outlet and the power strip
is turned on.
Bypass any power protection devices, power
•
strips, and power extension cables to verify
that the computer turns on properly.
Check that the electrical outlet is working
•
by testing it with another device, such as
a lamp.
Check the AC adapter cable connections.
•
If the AC adapter has a light, ensure that the
light on the AC adapter is on.