Dell Inspiron 1370 Setup Guide - Page 40
Lockups and Software Problems
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Solving Problems Lockups and Software Problems Computer does not start up - • Check that the AC adapter cable is firmly connected to the computer and to the electrical outlet. A program stops responding - End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. A program crashes repeatedly - Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. Computer stops responding or a solid blue screen appears - WARNING: You might lose data if you are unable to perform an operating system shutdown. • If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. 38