Dell Inspiron 2650 Solutions Guide - Page 60
Unexpected Characters, Drive Problems - remove keyboard
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www.dell.com | support.dell.com CHECK THE EXTERNAL KEYBOARD 1 Turn off the computer, wait 1 minute, and turn it on again. 2 Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine. 3 From the Windows® desktop, click the Start button, point to All Programs, point to Accessories, and click Notepad. 4 Type some characters on the external keyboard and verify that they appear on the display. If you cannot verify these steps, you may have a defective external keyboard. TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E EXT E R N AL K E Y B O A R D , CHECK THE INTEGRATED KEYBOARD 1 Turn off the computer. 2 Disconnect the external keyboard. 3 Turn on the computer. 4 From the Windows desktop, click the Start button, point to Programs, point to Accessories, and click Notepad. 5 Type some characters on the integrated keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 100). Unexpected Characters Press to disable the numeric keypad. Verify that the numbers lock light is not lit. HINT: For information on saving files to a floppy disk, see the Tell Me How help file. To access the help file, see page 50. Drive Problems If you cannot save a file to a floppy disk drive E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer. Verify that the light is blinking, indicating normal operation. 60 So l vi n g Pro b l em s