Dell Inspiron 2650 Solutions Guide - Page 62
If you cannot eject the CD, CD-RW, or DVD drive tray, If you hear an unfamiliar scraping or grinding
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www.dell.com | support.dell.com E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E - Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer. Verify that the light is blinking, indicating normal operation. TR Y A N O T HE R DI S C - Insert another disc to eliminate the possibility that the original disc is defective. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L - Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. C L E A N T H E D R I V E OR D I S C - See "Cleaning Your Computer" in the Tell Me How help file for instructions. To access the help file, see page 50. If you cannot eject the CD, CD-RW, or DVD drive tray 1 Ensure that the computer is turned off. 2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected. 3 Gently pull out the tray until it stops. If you hear an unfamiliar scraping or grinding sound • Ensure that the sound is not caused by the program that is running. • Ensure that the disk or disc is inserted properly. If the CD-RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A C D -R W - See the Tell Me How help file or search for the keyword standby in the Help and Support Center. To access help, see page 50. 62 So l vi n g Pro b l em s