Dell Inspiron 5000e Reference Guide - Page 70

World Wide Web, AutoTech Service, Welcome to support.dell.com, ftp1.dell.com - inspiron 5000 touch

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NOTE: Some of the following tools are not always available in all locations outside the continental U.S. Please call your local Dell representative for information on availability. World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through the Internet, you can access most of the services described in this chapter, including AutoTech, TechFax, order status, technical support, and product information. You can access Dell's support Web site at http://support.dell.com. To select your country, click the map that appears. The Welcome to support.dell.com page opens. Enter your system information to access help tools and information. Dell can be accessed electronically using the following addresses: • World Wide Web http://www.dell.com/ http://www.dell.com/ap/ (for Asian/Pacific countries only) http://www.euro.dell.com (for Europe only) http://www.dell.com/la (for Latin American countries) • Anonymous file transfer protocol (FTP) ftp1.dell.com/ Log in as user: anonymous, and use your e-mail address as your password. • Electronic Support Service [email protected] [email protected] (for Asian/Pacific countries only) http://support.euro.dell.com (for Europe only) • Electronic Quote Service [email protected] [email protected] (for Asian/Pacific countries only) • Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service-AutoTech-provides recorded answers to the questions most frequently asked by Dell customers. When you call AutoTech, you use your touch-tone telephone to select the subjects that correspond to your questions. You can even interrupt an AutoTech session and 4-2 Dell Inspiron 5000 Reference and Troubleshooting Guide

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4-2
Dell Inspiron 5000 Reference and Troubleshooting Guide
NOTE: Some of the following tools are not always available in all locations outside the
continental U.S. Please call your local Dell representative for information on
availability.
World Wide Web
The Internet is your most powerful tool for obtaining information about your computer
and other Dell products. Through the Internet, you can access most of the services
described in this chapter, including AutoTech, TechFax, order status, technical support,
and product information.
You can access Dell’s support Web site at
To select your
country, click the map that appears. The
Welcome to support.dell.com
page opens.
Enter your system information to access help tools and information. Dell can be
accessed electronically using the following addresses:
•
World Wide Web
(for Asian/Pacific countries only)
(for Europe only)
(for Latin American countries)
•
Anonymous file transfer protocol (FTP)
ftp1.dell.com/
Log in as
user:
anonymous
, and use your e-mail address as your password.
•
Electronic Support Service
(for Asian/Pacific countries only)
(for Europe only)
•
Electronic Quote Service
(for Asian/Pacific countries only)
•
Electronic Information Service
AutoTech Service
Dell’s automated technical support service—AutoTech—provides recorded answers
to the questions most frequently asked by Dell customers.
When you call AutoTech, you use your touch-tone telephone to select the subjects
that correspond to your questions. You can even interrupt an AutoTech session and