Dell Latitude D830 Quick Reference Guide - Page 22

Dell Diagnostics Main Menu, Boot from CD-ROM, Run the 32 Bit Dell Diagnostics, Main Menu - support

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4 Select the Boot from CD-ROM option from the menu that appears and press . 5 Type 1 to start the CD menu and press to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7 When the Dell Diagnostics Main Menu screen appears, select the test you want to run. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer. Option Test Memory Test System Exit Function Run the stand-alone memory test Run System Diagnostics Exit the Diagnostics 2 After you have selected the Test System option from the main menu, the following menu appears. NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices in the system. This typically can take 10 to 20 minutes. Performs a thorough check of devices in the system. This typically can take an hour or more. Use to test a specific device or customize the tests to be run. This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms. 3 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" in your online User's Guide). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 22 Quick Reference Guide

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22
Quick Reference Guide
4
Select the
Boot from CD-ROM
option from the menu that appears and press <Enter>.
5
Type
1
to start the CD menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If multiple versions are listed, select
the version appropriate for your computer.
7
When the Dell Diagnostics
Main Menu
screen appears, select the test you want to run.
Dell Diagnostics Main Menu
1
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click the button for the option
you want.
NOTE:
It is recommended that you select
Test System
to run a complete test on your computer.
2
After you have selected the
Test System
option from the main menu, the following menu appears.
NOTE:
It is recommended that you select
Extended Test
from the menu below to run a more thorough
check of devices in the computer.
3
If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and contact Dell (see "Contacting Dell"
in your online
User’s Guide
).
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
Option
Function
Test Memory
Run the stand-alone memory test
Test System
Run System Diagnostics
Exit
Exit the Diagnostics
Option
Function
Express Test
Performs a quick test of devices in the system.
This typically can take 10 to 20 minutes.
Extended Test
Performs a thorough check of devices in the
system. This typically can take an hour or
more.
Custom Test
Use to test a specific device or customize the
tests to be run.
Symptom Tree
This option allows you to select tests based on
a symptom of the problem you are having. This
option lists the most common symptoms.