Dell Latitude E6420 Administration Guide - Page 101

Operating System Drivers - unknown device

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Operating System Drivers Within the operating system, AMT Unified driver must be installed to remove unknown devices in the Device Manager. Unlike previous version 3, 4 or 5 (which used to have two separate HECI and LMS/SOL drivers from customer re-install standpoint), they are both now in a common package called AMT Unified Driver. When the unified driver package is installed, it will take care of both PCI devices in the Device Manager. AMT Unified Driver The Intel AMT Serial-Over-LAN (SOL) / Local Manageability Service (LMS) driver is available on support.dell.com and on the ResourceCD under Chipset Drivers. The driver is labeled Intel AMT SOL/LMS. Install the driver by double-clicking on the installer. Once you install the SOL/LMS driver, the PCI Serial Port entry becomes the Intel Active Management Technology - SOL (COM3) entry. The Intel AMT Host Embedded Controller Interface (HECI) driver is available on support.dell.com and on the ResourceCD under Chipset Drivers. The driver is labeled Intel AMT HECI. Install the driver by double-clicking on the installer. Once you install the HECI drivers, the PCI Simple Communications Controller entry becomes the Intel Management Engine Interface entry.

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Operating System Drivers
Within the operating system, AMT Unified driver must be installed to remove unknown devices in the Device Manager. Unlike
previous version 3, 4 or 5 (which used to have two separate
HECI
and
LMS/SOL
drivers from customer re-install stand-
point), they are both now in a common package called
AMT Unified Driver
. When the unified driver package is installed, it
will take care of both PCI devices in the Device Manager.
AMT Unified Driver
The Intel AMT Serial-Over-LAN (SOL) / Local Manageability Service (LMS) driver is available on
support.dell.com
and on the
ResourceCD under
Chipset Drivers
. The driver is labeled
Intel AMT SOL/LMS
. Install the driver by double-clicking on the
installer.
Once you install the SOL/LMS driver, the
PCI Serial Port
entry becomes the
Intel Active Management Technology - SOL
(COM3)
entry.
The Intel AMT Host Embedded Controller Interface (HECI) driver is available on support.dell.com and on the ResourceCD
under
Chipset Drivers
. The driver is labeled
Intel AMT HECI
. Install the driver by double-clicking on the installer.
Once you install the HECI drivers, the
PCI Simple Communications Controller
entry becomes the
Intel Management
Engine Interface
entry.