Dell OptiPlex 160L Setup and Quick Reference Guide - Page 21
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K1197bk0.book Page 19 Thursday, May 15, 2003 8:16 AM Dell Diagnostics When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in "Solving Problems" in the User's Guide and run the Dell Diagnostics before you contact Dell for technical assistance. Running the Dell Diagnostics may help you resolve the problem without contacting Dell. If you do contact Dell, the test results can provide important information for Dell's service and support personnel. NOTICE: If your hard drive fails, run the Dell IDE Hard Drive Diagnostics (see "Running the Dell IDE Hard Drive Diagnostics" on page 20). Starting the Dell Diagnostics Enter system setup as explained in the User's Guide, review your computer's configuration information, and ensure that the device you want to test displays in system setup and is active. Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD). Starting the Dell Diagnostics From Your Hard Drive 1 Shut down and restart the computer. 2 When the DELL™ logo appears, press immediately. NOTE: If you receive a message stating that no Diagnostics utility partition has been found, follow the instructions to run the Dell Diagnostics from your Drivers and Utilities CD. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. 3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to run. 5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Setup and Quick Reference Guide 19