Dell OptiPlex 210L Quick Reference Guide - Page 6

What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft Windows License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support. • Solutions - Troubleshooting hints and tips, Dell Support Website - support.dell.com articles from technicians, online courses, and NOTE: Select your region to view the appropriate support site. frequently asked questions NOTE: Corporate, government, and education customers can • Community - Online discussion with other also use the customized Dell Premier Support website at Dell customers premier.support.dell.com. The website may not be available in • Upgrades - Upgrade information for all regions. components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, service call and order status, warranty, and repair information • Service and support - Service call status and support history, service contract, and online discussions with technical support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS) - If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. 6 Quick Reference Guide