Dell OptiPlex 320 User Guide - Page 50

Dell Support Website, support.dell.com, Windows Help and Support Center, Operating System CD - specifications

Get Dell OptiPlex 320 PDF manuals and user guides
UPC - 683728237738
View all Dell OptiPlex 320 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 50 highlights

l Use the Service Tag (see mini tower Front View or desktop Front View) to identify your computer when you use support.dell.com or contact support. l Enter the Express Service Code to direct your call when contacting support. l Solutions - Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions l Community - Online discussion with other Dell customers l Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system l Customer Care - Contact information, service call and order status, warranty, and repair information l Service and support - Service call status and support history, service contract, online discussions with technical support l Reference - Computer documentation, details on my computer configuration, product specifications, and white papers l Downloads - Certified drivers, patches, and software updates l Desktop System Software (DSS)- If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. Dell Support Website - support.dell.com NOTE: Select your region or business segment to view the appropriate support site. l How to use Windows XP l How to work with programs and files l How to personalize my desktop l How to reinstall my operating system To download Desktop System Software: 1. Go to support.dell.com, select your region or business segment, and enter your Service Tag. 2. Select Drivers & Downloads and click Go. 3. Click your operating system and search for the keyword Desktop System Software. NOTE: The support.dell.com user interface may vary depending on your selections. Windows Help and Support Center 1. Click Start® Help and Support. 2. Type a word or phrase that describes your problem and click the arrow icon. 3. Click the topic that describes your problem. 4. Follow the instructions on the screen. Operating System CD NOTE: The Operating System CD may be optional and may not ship with your computer. The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See Reinstalling Microsoft Windows XP. After you reinstall your operating system, use the optional Drivers and Utilities CD (ResourceCD) to reinstall drivers for the devices that came with your computer.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
l
Use the Service Tag (see mini tower
Front View
or desktop
Front
View
) to identify your computer when you use
support.dell.com
or contact support.
l
Enter the Express Service Code to direct your call when
contacting support.
l
Solutions
—
Troubleshooting hints and tips, articles from technicians, and
online courses, frequently asked questions
l
Community
—
Online discussion with other Dell customers
l
Upgrades
—
Upgrade information for components, such as memory, the
hard drive, and the operating system
l
Customer Care
—
Contact information, service call and order status,
warranty, and repair information
l
Service and support
—
Service call status and support history, service
contract, online discussions with technical support
l
Reference
—
Computer documentation, details on my computer
configuration, product specifications, and white papers
l
Downloads
—
Certified drivers, patches, and software updates
l
Desktop System Software (DSS)
—
If you reinstall the operating system for
your computer, you should also reinstall the DSS utility. DSS provides critical
updates for your operating system and support for Dell™ 3.5
-inch USB
floppy drives, Intel
®
processors, optical drives, and USB devices. DSS is
necessary for correct operation of your Dell computer. The software
automatically detects your computer and operating system and installs the
updates appropriate for your configuration.
Dell Support Website
—
support.dell.com
NOTE:
Select your region or business segment to view the appropriate
support site.
To download Desktop System Software:
1.
Go to
support.dell.com
, select your region or business segment,
and enter your Service Tag.
2.
Select
Drivers & Downloads
and click
Go
.
3.
Click your operating system and search for the keyword
Desktop
System Software
.
NOTE:
The
support.dell.com
user interface may vary depending on your
selections.
l
How to use Windows XP
l
How to work with programs and files
l
How to personalize my desktop
Windows Help and Support Center
1.
Click
Start
®
Help and Support
.
2.
Type a word or phrase that describes your problem and click the
arrow icon.
3.
Click the topic that describes your problem.
4.
Follow the instructions on the screen.
l
How to reinstall my operating system
Operating System CD
NOTE:
The
Operating System
CD may be optional and may not ship with
your computer.
The operating system is already installed on your computer. To reinstall
your operating system, use the
Operating System
CD. See
Reinstalling
Microsoft Windows XP
.
After you reinstall your operating system, use the optional
Drivers and
Utilities
CD (
ResourceCD
)
to reinstall drivers for the devices that came
with your computer.