Dell PowerConnect 2224 User's Guide

Dell PowerConnect 2224 Manual

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  • Dell PowerConnect 2224 | User's Guide - Page 1
    Dell™ PowerConnect™ 22xx/23xx Switches User's Guide www.dell.com | support.dell.com
  • Dell PowerConnect 2224 | User's Guide - Page 2
    data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Models PowerConnect 2216, PowerConnect 2224, PowerConnect 2324 April 2004 Rev. A01 www.dell.com | support.dell
  • Dell PowerConnect 2224 | User's Guide - Page 3
    a Rack 11 Installing the Switch on a Wall 12 Technical Information 13 2 Troubleshooting 3 Getting Help Technical Assistance 19 Online Services 19 AutoTech Service 20 Automated Order-Status Service 20 Technical Support Service 20 Dell Enterprise Training and Certification 21 Problems With
  • Dell PowerConnect 2224 | User's Guide - Page 4
    Figure 1-8. PowerConnect 2216 7 PowerConnect 2224 8 PowerConnect 2324 8 Cascading Switches 9 Small Workgroup 10 Large Workgroup 10 Brackets for Rack Installation 12 Brackets for Wall Installation 13 Tables Table 1-1. Table 1-2. Table 2-1. Tag-Based Prioritization 11 Specifications 13
  • Dell PowerConnect 2224 | User's Guide - Page 5
    -T Gigabit plug-and-play Fast Ethernet connectivity. The switches have the following features: • Product specifications - PowerConnect 2216 • Provides 16 ports supporting 10/100Base-T Ethernet. • All ports support full- or half-duplex mode and PAUSE frames. - PowerConnect 2224 • Provides 24 ports
  • Dell PowerConnect 2224 | User's Guide - Page 6
    desktop installation • Kit for 19-inch rack installation • Kit for wallmount installation • PowerConnect 22xx/23xx Switches CD • AC power cord Front Panel Indicators All 22xx/23xx switches contain two rows of LEDS that provide information about connection speed, data activity, and duplex operation
  • Dell PowerConnect 2224 | User's Guide - Page 7
    1000Base-T Ports Link/Activity (SPD/LNK/ACT) LED (2324 only) • Steady green - A 1000-Mbps link has been - The port is operating in full-duplex mode. • Blinking green - Collisions are occurring on the port. • Off - The port is operating in half-duplex mode. Figure 1-1. PowerConnect 2216 COMMENT
  • Dell PowerConnect 2224 | User's Guide - Page 8
    www.dell.com | support.dell.com Figure 1-2. PowerConnect 2224 power LED FDX/HDX LEDs SPD/LNK/ACT LEDs RJ-45 ports Figure 1-3. PowerConnect 2324 power LED FDX/HDX LEDs SPD/LNK/ACT LEDs RJ-45 ports 8 Introduction
  • Dell PowerConnect 2224 | User's Guide - Page 9
    devices at 1000-Mbps Gigabit Ethernet speed. All ports can negotiate full- and half-duplex modes automatically. The 10/100base-T ports negotiate full/half duplex and the 1000base-T ports operates in full-duplex mode only. These switching ports allow users to connect the switches to 10Base-T and
  • Dell PowerConnect 2224 | User's Guide - Page 10
    -T PC Network Printer PowerConnect 1000Base-T 2324 Server 10/100Base-T PC Firewall Router Class-of-Service The switch supports tag-based prioritization following the IEEE 802.1p standard. The eight levels of IEEE 802.1p priority are mapped to the two priority queues of each port. For each port
  • Dell PowerConnect 2224 | User's Guide - Page 11
    and VLAN ID- when transmitting the packet at the destination port. Mounting Kit Instructions These switches come with mounting brackets but are recommended to keep the switch from slipping. Installing the Switch in a Rack The switch can be installed in Dell PowerEdge™ racks, which are 48.3 cm (19
  • Dell PowerConnect 2224 | User's Guide - Page 12
    appropriate for your rack through each of the mounting brackets. Installing the Switch on a Wall To mount the switch on a wall, complete the following steps: 1 Ensure that the mounting point meets the following requirements: • The wall surface must be capable of supporting the switch. • Allow at
  • Dell PowerConnect 2224 | User's Guide - Page 13
    in the wall. 6 Insert and tighten the screws through each of the mounting brackets. Technical Information Table 1-2. Specifications Network Protocol and Standards Compatibility IEEE 802.3 CSMA/CD IEEE 802.3 10Base-T IEEE 802.3u 100Base-TX IEEE 802.3z/ab 1000Base-T IEEE 802.3x Flow Control IEEE 802
  • Dell PowerConnect 2224 | User's Guide - Page 14
    dell.com | support.dell.com Table 1-2. Specifications (continued) Interface Power Supply PowerConnect 2216 PowerConnect 2224 PowerConnect 2324 Physical Dimensions PowerConnect 2216 PowerConnect 2224 PowerConnect 2324 Environmental Specifications : 4.8 lb Packaged Weight: 5.24 lb 328 x 231 x 43
  • Dell PowerConnect 2224 | User's Guide - Page 15
    and the probable causes and solutions. Table 2-1. Basic Troubleshooting Problem Power LED is not lighted. Link LED is not lighted. Probable Cause There is no power to the switch. The cable is not securely connected to the switch or the attached device. Corrective Action Confirm that the
  • Dell PowerConnect 2224 | User's Guide - Page 16
    on the PowerConnect 2324 switch. Mismatched duplex mode. Ensure that all devices connected to the switch are configured to automatically detect and set port speed and duplex settings. Bad switch port. Reconnect the connector for the affected link to a different switch port. 16 Troubleshooting
  • Dell PowerConnect 2224 | User's Guide - Page 17
    duplex mode. FDX/HDX LED blinks frequently. Ensure that any devices connected to the switch are set to automatically detect and set port speed and duplex settings. The link is reaching its maximum Resegment the network to capacity. decrease the number of users on the link. Troubleshooting 17
  • Dell PowerConnect 2224 | User's Guide - Page 18
    www.dell.com | support.dell.com 18 Troubleshooting
  • Dell PowerConnect 2224 | User's Guide - Page 19
    technical problem, use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services." If you cannot resolve the problem using the online services, call Dell for technical
  • Dell PowerConnect 2224 | User's Guide - Page 20
    (FTP) ftp.dell.com Log in as user:anonymous, and use your e-mail address as your password. • Electronic Support Service [email protected] [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) • Electronic Quote Service [email protected]
  • Dell PowerConnect 2224 | User's Guide - Page 21
    support service, see "Before You Call" and then see the contact information for your region. Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations. Problems
  • Dell PowerConnect 2224 | User's Guide - Page 22
    the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find
  • Dell PowerConnect 2224 | User's Guide - Page 23
    Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Australia (Sydney) E-mail (Australia): [email protected] International Access Code: 0011 E-mail (New Zealand): [email protected] Country Code: 61 Home and Small Business City
  • Dell PowerConnect 2224 | User's Guide - Page 24
    Service Area, Website and E-Mail Address Brazil Website: www.dell.com/br International Access Code: 00 Customer Support, Technical Support Country Code: 55 Tech Support Fax City Code: 51 Customer Care Fax Sales British Virgin Islands General Support -free: 1230-020-4823 24 Getting Help
  • Dell PowerConnect 2224 | User's Guide - Page 25
    Department Name or Service Area, Website and E-Mail Address Tech Support website: support.dell.com.cn Tech Support E-mail: [email protected] Tech Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and
  • Dell PowerConnect 2224 | User's Guide - Page 26
    Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers
  • Dell PowerConnect 2224 | User's Guide - Page 27
    Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: [email protected] Country Code: 358 City Code: 9 E-mail Support (servers): [email protected] Technical Support Technical Support Fax Relational
  • Dell PowerConnect 2224 | User's Guide - Page 28
    Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 49 Technical Support City Code: 6103 Home/Small Business Customer
  • Dell PowerConnect 2224 | User's Guide - Page 29
    : 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Technical Support Sales Website: support.euro.dell.com E-mail: [email protected] Technical Support U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care
  • Dell PowerConnect 2224 | User's Guide - Page 30
    ) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Axim™) Technical Support outside of Japan (Axim) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales Division
  • Dell PowerConnect 2224 | User's Guide - Page 31
    , Belgium) Switchboard (Brussels, Belgium) Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension and Inspiron) Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers, and
  • Dell PowerConnect 2224 | User's Guide - Page 32
    Name or Service Area, Website and E-Mail Address Customer Technical Support Sales Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support.euro.dell.com E-mail
  • Dell PowerConnect 2224 | User's Guide - Page 33
    or Service Area, Website and E-Mail Address New Zealand E-mail (New Zealand): [email protected] International Access Code: 00 E-mail (Australia): [email protected] Country Code: 64 Home and Small Business Government and Business Sales Fax Nicaragua General Support Norway
  • Dell PowerConnect 2224 | User's Guide - Page 34
    : 351 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/pt/en/emaildell/ Technical Support Customer Care Sales Fax Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St. Vincent and
  • Dell PowerConnect 2224 | User's Guide - Page 35
    Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax Website: support.euro.dell.com E-mail
  • Dell PowerConnect 2224 | User's Guide - Page 36
    (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 41 City Code: 22 E-mail for French
  • Dell PowerConnect 2224 | User's Guide - Page 37
    Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support.euro.dell.com Customer Care website: support.euro.dell Care Home and Small Business Sales Corporate/Public Sector Sales Home and Small Business Fax General Support 0870 908 0500 0870 908
  • Dell PowerConnect 2224 | User's Guide - Page 38
    , education, and healthcare) Customer Service and Technical Support toll-free: 1-800-456-3355 Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490 Dell Sales toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 Dell Outlet Store (Dell refurbished computers) toll-free: 1-888
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www.dell.com | support.dell.com
Dell™ PowerConnect™ 22
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Switches
User’s Guide