Dell PowerEdge T40 EMC PowerEdge Servers Troubleshooting Guide - Page 21

Error number PSA and, Error message, Description, Steps, PSA Optical Drive - IDE status

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Table 13. PSA/ePSA error codes (continued) Error number (PSA and ePSA) Error message Description Steps ePSA 2000-0144 PSA 1000-0145 ePSA 2000-0145 PSA Hard Drive - timeout waiting for Drive Self Test to complete ePSA Hard Drive - self test did not complete The hard drive test did not complete the last test attempted. 1. Check www.dell.com/ support for a firmware update for your hard drive. Update the firmware if one is available. 2. Reseat the drive, reseat the data cable and power connection at both ends if it is desktop. 3. Turn off your computer and reconnect your hard disk drive (HDD) to the system board. For more information, see your systems Owners Manual at www.dell.com/ poweredgemanuals. 4. Update to the latest BIOS. 5. Repeat the PSA diagnostics. 6. If failure continues, contact Dell Technical Support PSA 1000-0146 ePSA 2000-0146 Hard Drive - self test log contains previous errors Your hard drive has indicated a failure. 1. Update to the latest BIOS version. 2. Run a Chkdsk /r or format your hard drive and reinstall your operating system. 3. Repeat the PSA diagnostics. 4. If failure continues, contact Dell Technical Support PSA 1000-0147 ePSA 2000-0147 PSA Optical Drive - IDE status failed. ePSA Optical Drive - self test -(s) Your CD or DVD drive has indicated a failure. 1. Update to the latest BIOS version. 2. Turn off your computer and reconnect your optical drive to the system board. 3. Repeat the PSA diagnostics. PSA 1000-0148 ePSA 2000-0148 replaced by 2000-0151, 2000-0152 PSA Optical Drive - BIST --(s) ePSA Optical Drive - incorrect status Your CD or DVD drive has indicated a failure. 1. Update to the latest BIOS version. 2. Turn off your computer and reconnect your optical drive to the system board. 3. Repeat the PSA diagnostics. PSA NA ePSA 2000-0149 Optical Drive - no drive detected Your CD or DVD drive has indicated a failure. 1. Update to the latest BIOS version. 2. Turn off your computer and reconnect your optical drive to the system board. 3. Repeat the PSA diagnostics. PSA NA ePSA 2000-0150 replaced 2000-0141 Hard Drive - No drive detected. Your system BIOS is reporting that no Hard Disk Drive is being reported. If a Portable, reseat the hard drive, if a Desktop, reseat both ends of the data 1. If you don't have a hard disk drive (HDD), this may be an automatic message and requires no action. Running diagnostics 21

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Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message
Description
Steps
ePSA 2000-0144
PSA 1000-0145
ePSA 2000-0145
PSA Hard Drive - timeout
waiting for Drive Self Test to
complete
ePSA Hard Drive - self test did
not complete
The hard drive test did not
complete the last test
attempted.
1.
Check
www.dell.com/
support
for a firmware
update for your hard drive.
Update the firmware if one
is available.
2.
Reseat the drive, reseat the
data cable and power
connection at both ends if it
is desktop.
3.
Turn off your computer and
reconnect your hard disk
drive (HDD) to the system
board. For more information,
see your systems
Owners
Manual
at
www.dell.com/
poweredgemanuals
.
4.
Update to the latest BIOS.
5.
Repeat the PSA diagnostics.
6.
If failure continues, contact
Dell Technical Support
PSA 1000-0146
ePSA 2000-0146
Hard Drive - self test log
contains previous errors
Your hard drive has indicated a
failure.
1.
Update to the latest BIOS
version.
2.
Run a Chkdsk /r or format
your hard drive and reinstall
your operating system.
3.
Repeat the PSA diagnostics.
4.
If failure continues, contact
Dell Technical Support
PSA 1000-0147
ePSA 2000-0147
PSA Optical Drive - IDE status
failed.
ePSA Optical Drive - self test --
(s)
Your CD or DVD drive has
indicated a failure.
1.
Update to the latest BIOS
version.
2.
Turn off your computer and
reconnect your optical drive
to the system board.
3.
Repeat the PSA diagnostics.
PSA 1000-0148
ePSA 2000-0148 replaced by
2000-0151, 2000-0152
PSA Optical Drive - BIST --(s)
ePSA Optical Drive - incorrect
status
Your CD or DVD drive has
indicated a failure.
1.
Update to the latest BIOS
version.
2.
Turn off your computer and
reconnect your optical drive
to the system board.
3.
Repeat the PSA diagnostics.
PSA NA
ePSA 2000-0149
Optical Drive - no drive detected
Your CD or DVD drive has
indicated a failure.
1.
Update to the latest BIOS
version.
2.
Turn off your computer and
reconnect your optical drive
to the system board.
3.
Repeat the PSA diagnostics.
PSA NA
ePSA 2000-0150 replaced
2000-0141
Hard Drive - No drive detected.
Your system BIOS is reporting
that no Hard Disk Drive is being
reported. If a Portable, reseat
the hard drive, if a Desktop,
reseat both ends of the data
1.
If you don't have a hard disk
drive (HDD), this may be an
automatic message and
requires no action.
Running diagnostics
21