Dell PowerEdge T40 EMC PowerEdge Servers Troubleshooting Guide - Page 24

PSA System board - RTC

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Table 13. PSA/ePSA error codes (continued) Error number (PSA and ePSA) Error message Description Steps Technical Support to resolve the problem. PSA 2000-0232 ePSA 2000-0232 (Not used with UEFI BIOS) System board - the RTC did not generate periodic ticks An error occurred during the 1. Update to the latest BIOS tests that may involve the main version. system board of the system. If a memory error is detected, try memory modules individually. If no 2000-0123 memory error & If 2. 3. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. PSA 2000-0233 ePSA 2000-0233 (Not used with UEFI BIOS) PSA System board - RTC 'seconds' count is not updating ePSA RTC - 'seconds' count is not updating An error occurred during the 1. Update to the latest BIOS tests that involve the Real Time version. Clock (RTC) of the main system board in the system. If a memory error is detected, try memory modules individually. If 2. 3. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support no 2000-0123 memory error & If diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. PSA 1000-0234 ePSA 2000-0234 (Not used with UEFI BIOS) PSA System board - timeout waiting for RTC update flag to set ePSA System board - HPET incorrect time period. An error occurred during the 1. Update to the latest version. tests that may involve the main system board of the system. If a memory error is detected, try memory modules individually. If 2. 3. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support no 2000-0123 memory error & If diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. PSA 1000-0235 ePSA NA System board - PM timer 1 had wrong time period. An error occurred during the 1. Update to the latest BIOS tests that may involve the main version. system board of the system. If a memory error is detected, try memory modules individually. If no 2000-0123 memory error & If 2. 3. Repeat the PSA diagnostics If failure continues, contact Dell Technical Support diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. PSA 1000-0241 BIOS - A20 gate not enabled ePSA 2000-0241 (Not used with UEFI BIOS) An error occurred during the 1. Update to the latest BIOS tests that may involve the main version. system board of the system. If a memory error is detected, try memory modules individually. If no 2000-0123 memory error & If 2. 3. Repeat the PSA diagnostics. If failure continues, contact Dell Technical Support diagnostics fail again after the BIOS is current, contact Technical Support to resolve the problem. PSA 1000-0242 PSA System board - no interrupt detected for IRQ. An error occurred during the 1. Update to the latest BIOS tests that may involve the main version. system board of the system. If a 24 Running diagnostics

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Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message
Description
Steps
Technical Support to resolve the
problem.
PSA 2000-0232
ePSA 2000-0232 (Not used
with UEFI BIOS)
System board - the RTC did not
generate periodic ticks
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics
3.
If failure continues, contact
Dell Technical Support
PSA 2000-0233
ePSA 2000-0233 (Not used
with UEFI BIOS)
PSA System board - RTC
'seconds' count is not updating
ePSA RTC - 'seconds' count is
not updating
An error occurred during the
tests that involve the Real Time
Clock (RTC) of the main system
board in the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics
3.
If failure continues, contact
Dell Technical Support
PSA 1000-0234
ePSA 2000-0234 (Not used
with UEFI BIOS)
PSA System board - timeout
waiting for RTC update flag to
set
ePSA System board - HPET
incorrect time period.
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1.
Update to the latest version.
2.
Repeat the PSA diagnostics
3.
If failure continues, contact
Dell Technical Support
PSA 1000-0235
ePSA NA
System board - PM timer 1 had
wrong time period.
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics
3.
If failure continues, contact
Dell Technical Support
PSA 1000-0241
ePSA 2000-0241 (Not used with
UEFI BIOS)
BIOS - A20 gate not enabled
An error occurred during the
tests that may involve the main
system board of the system. If a
memory error is detected, try
memory modules individually. If
no 2000-0123 memory error & If
diagnostics fail again after the
BIOS is current, contact
Technical Support to resolve the
problem.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA 1000-0242
PSA System board - no
interrupt detected for IRQ.
An error occurred during the
tests that may involve the main
system board of the system. If a
1.
Update to the latest BIOS
version.
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Running diagnostics