Dell PowerEdge T40 EMC PowerEdge Servers Troubleshooting Guide - Page 30

BIOS - No BIOS support for SMI, BIOS - Retrieve vendor ID

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Table 13. PSA/ePSA error codes (continued) Error number (PSA and ePSA) Error message Description Steps PSA NA ePSA 2000-8002 BIOS - No BIOS support for SMI interface function(x) or Sensor [x] exceeded thermal zone [d]. Peak zone was [d]. The motherboard BIOS revision may not be current. Update the BIOS to the most current version and the issue should resolve. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8003 BIOS - Fan - Unable to set Manufacturing Mode The motherboard BIOS revision may not be current. Update the BIOS to the most current version and the issue should resolve. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8004 BIOS - Fan - Unable to determine fan speeds The motherboard BIOS revision may not be current. Update the BIOS to the most current version and the issue should resolve. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8005 LCD - LCD BIST not supported The LCD BIST may not exist on all systems. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8006 BIOS - Fan - Unable to set fans to ([d], [d], or [d]) speed or No chipset event timer. The motherboard BIOS revision may not be current. Update the BIOS to the most current version and the issue should resolve. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8007 BIOS - Log contains Fan events or Timer expected [d] observed [d] This message is informational only - it provides a record of fan events. 1. Clear Log. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8008 Diagnostics - A. Out of memory! The system may be unstable fMalloc() Failed! and should be rebooted. B. Unable to allocate memory for object data. Unable to [s] testable memory C. Unable to start application processors D. Unable to stop all APs 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-8009 Diagnostics - Software Error The System may be unstable and should be rebooted. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support PSA NA ePSA 2000-800B BIOS - Retrieve vendor ID function error The system may be unstable. 1. Update to the latest BIOS version. 2. Repeat the PSA diagnostics. 3. If failure continues, contact Dell Technical Support 30 Running diagnostics

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Table 13. PSA/ePSA error codes (continued)
Error number (PSA and
ePSA)
Error message
Description
Steps
PSA NA
ePSA 2000-8002
BIOS - No BIOS support for SMI
interface function(x) or Sensor
[x] exceeded thermal zone [d].
Peak zone was [d].
The motherboard BIOS revision
may not be current. Update the
BIOS to the most current
version and the issue should
resolve.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8003
BIOS - Fan - Unable to set
Manufacturing Mode
The motherboard BIOS revision
may not be current. Update the
BIOS to the most current
version and the issue should
resolve.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8004
BIOS - Fan - Unable to
determine fan speeds
The motherboard BIOS revision
may not be current. Update the
BIOS to the most current
version and the issue should
resolve.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8005
LCD - LCD BIST not supported
The LCD BIST may not exist on
all systems.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8006
BIOS - Fan - Unable to set fans
to ([d], [d], or [d]) speed or No
chipset event timer.
The motherboard BIOS revision
may not be current. Update the
BIOS to the most current
version and the issue should
resolve.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8007
BIOS - Log contains Fan events
or Timer expected [d] observed
[d]
This message is informational
only - it provides a record of fan
events.
1.
Clear Log.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8008
Diagnostics - A. Out of memory!
fMalloc() Failed!
B. Unable to allocate memory
for object data. Unable to [s]
testable memory
C. Unable to start application
processors
D. Unable to stop all APs
The system may be unstable
and should be rebooted.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-8009
Diagnostics - Software Error
The System may be unstable
and should be rebooted.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
PSA NA
ePSA 2000-800B
BIOS - Retrieve vendor ID
function error
The system may be unstable.
1.
Update to the latest BIOS
version.
2.
Repeat the PSA diagnostics.
3.
If failure continues, contact
Dell Technical Support
30
Running diagnostics