Dell PowerStore 1000T EMC PowerStore Security Configuration Guide - Page 12

Reset admin and service account passwords to their default values in a PowerStore X model appliance

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Reset admin and service account passwords to their default values in a PowerStore X model appliance Prerequisites Know the primary node name of your primary appliance (for example, PSTX-44W1BW2-A and PowerStore D6013). If necessary, generate the reset.iso file. About this task For a PowerStore X model appliance, use an ISO image and mount it from vSphere. Pre-created image files can be downloaded from www.dell.com/support. You can also create your own image from a Linux system using one or both of the following touch commands depending on which passwords must be reset: mkdir iso touch iso/admin touch iso/service mkisofs -V RSTPWD -o reset.iso iso NOTE: The ISO image, reset.iso, must reside on a datastore before it can be mounted as a virtual CD from vSphere. NOTE: To reset the password when the appliance is in Service Mode, use the following steps with two differences. First, you must upload the ISO image to the PRIVATE-C9P42W2.A.INTERNAL datastore of the controller virtual machine (VM) itself because the public datastore is not available. Second, upload and apply the reset.iso file to both controller VM nodes A and B. This action ensures that when the system is back in Normal Mode and PowerStore Manager access is available, you are prompted to provide a new password for both the admin and service users. Steps 1. In vSphere underStorage, select your PowerStore X model appliance. For example, DataCenter-WX-D6013 > PowerStore D6013 2. Under Files, select ISOs. 3. Select Upload and upload the reset.iso file, either the pre-created image file from www.dell.com/support or your own image file that you created on a Linux system. The reset.iso file appears in the ISOs folder. 4. In vSphere under Host and Clusters, select the primary node of the primary PowerStore X model appliance in the cluster. For example, DataCenter-WX-D6013 > Cluster WX-D6013 > PSTX-44W1BW2-A 5. Under Summary, click CD/DVD drive 1 and select Connect to datastore ISO file. The Choose an ISO image to mount window appears. 6. Under Datastores, click the primary PowerStore X model appliance in the cluster and select the ISOs folder. The reset.iso file should appear under Contents. 7. Select the reset.iso file and click OK. Under Summary, CD/DVD drive 1 should appear as Connected for about 10 seconds, and then change to Disconnected. The cluster admin password, or service password, or both, are now reset to their default. 8. Connect to the cluster through a browser using the cluster IP address and log in as admin with the default initial password, which is Password123#. A prompt to reset the admin or service passwords, or both should appear. If you prefer to reset the service password using SSH, the initial default password for the service account is service. 9. Change the admin password from the default to a user specified password. 10. If you wish to set the service account password to be different from the admin password, clear the related check box. Results If you are still not prompted to reset the password on login attempt after executing this procedure, contact your service provider. 12 Authentication and access

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Reset admin and service account passwords to their default values in
a PowerStore X model appliance
Prerequisites
Know the primary node name of your primary appliance (for example, PSTX-44W1BW2-A and PowerStore D6013). If necessary, generate
the
reset.iso
file.
About this task
For a PowerStore X model appliance, use an ISO image and mount it from vSphere. Pre-created image files can be downloaded from
www.dell.com/support
. You can also create your own image from a Linux system using one or both of the following touch commands
depending on which passwords must be reset:
mkdir iso
touch iso/admin
touch iso/service
mkisofs -V RSTPWD -o reset.iso iso
NOTE:
The ISO image,
reset.iso
, must reside on a datastore before it can be mounted as a virtual CD from vSphere.
NOTE:
To reset the password when the appliance is in Service Mode, use the following steps with two differences.
First, you must upload the ISO image to the PRIVATE-C9P42W2.A.INTERNAL datastore of the controller virtual
machine (VM) itself because the public datastore is not available. Second, upload and apply the
reset.iso
file to both
controller VM nodes A and B. This action ensures that when the system is back in Normal Mode and PowerStore
Manager access is available, you are prompted to provide a new password for both the admin and service users.
Steps
1.
In vSphere under
Storage
, select your PowerStore X model appliance.
For example,
DataCenter-WX-D6013
>
PowerStore D6013
2.
Under
Files
, select
ISOs
.
3.
Select
Upload
and upload the
reset.iso
file, either the pre-created image file from
www.dell.com/support
or your own image file
that you created on a Linux system.
The
reset.iso
file appears in the
ISOs
folder.
4.
In vSphere under
Host and Clusters
, select the primary node of the primary PowerStore X model appliance in the cluster.
For example,
DataCenter-WX-D6013
>
Cluster WX-D6013
>
PSTX-44W1BW2-A
5.
Under
Summary
, click
CD/DVD drive 1
and select
Connect to datastore ISO file
.
The
Choose an ISO image to mount
window appears.
6.
Under
Datastores
, click the primary PowerStore X model appliance in the cluster and select the
ISOs
folder.
The
reset.iso
file should appear under
Contents
.
7.
Select the
reset.iso
file and click
OK
.
Under
Summary
,
CD/DVD drive 1
should appear as
Connected
for about 10 seconds, and then change to
Disconnected
. The
cluster admin password, or service password, or both, are now reset to their default.
8.
Connect to the cluster through a browser using the cluster IP address and log in as admin with the default initial password, which is
Password123#
.
A prompt to reset the admin or service passwords, or both should appear. If you prefer to reset the service password using SSH, the
initial default password for the service account is
service
.
9.
Change the admin password from the default to a user specified password.
10.
If you wish to set the service account password to be different from the admin password, clear the related check box.
Results
If you are still not prompted to reset the password on login attempt after executing this procedure, contact your service provider.
12
Authentication and access