Dell PowerVault 122T LTO Dell PowerVault 122T LTO Autoloader User's Guide
Dell PowerVault 122T LTO Manual
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- Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 1
Dell™ PowerVault™ 122T LTO Autoloader User's Guide Introduction Installing the Autoloader Operating the Autoloader Autoloader Administration Diagnostics and Troubleshooting Technical Specifications Contacting Dell Getting Help Regulatory Notes, Notices, and Cautions Throughout this guide, blocks of - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 2
Back to Contents Page Autoloader Administration: Dell™ PowerVault™ 122T LTO Autoloader User's Guide Configuring the Autoloader Updating Firmware Running the Autoloader System Test Retrieving Information About the Autoloader Configuring the Autoloader The Configuration menu options enable you to - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 3
the tape drive using a firmware upgrade cartridge. Note that this technique upgrades the tape drive only, and cannot be used to upgrade the autoloader robotics. To update the autoloader robotics, see "Using SCSI." NOTE: This code update operation assumes that the upgrade tape is imported as part of - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 4
firmware update, the firmware revision displayed on the LCD may not be updated until the autoloader is power cycled. Using SCSI To obtain the files and instructions necessary to update both drive and autoloader firmware via SCSI, go to support.dell also displays the quantity of errors and events - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 5
the revision of the hardware that makes up the autoloader. NOTE: The tape drive and autoloader firmware are a single image, but the image may display as three firmware numbers on the front panel, Drive SCSI Controller, Robotics Controller Firmware, and Robotics SCSI Controller Firmware. To use this - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 6
you can access the following websites: l www.dell.com l support.dell.com (technical support) l premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 7
) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales Cayman Islands General Support Chile (Santiago) Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 China (Xiamen) Tech Support website: support.dell.com.cn Country Code: 86 City Code - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 8
Parts General Support General Support Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): den_support@dell - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 9
Fax General Support General Support General Support Website: support.ap.dell.com E-mail: [email protected] Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Gold Queue - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 10
Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard General Support (dial from within Jamaica only) Website: support.jp.dell.com - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 11
Technical Support Sales Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 12
Care Switchboard Fax Switchboard General Support General Support Website: support.euro.dell.com E-mail: [email protected] Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/pt/en/emaildell - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 13
Sales Corporate Sales Website: support.euro.dell.com E-mail: [email protected] Technical Support Customer Care Sales Fax Switchboard Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 14
U.K. (Bracknell) International Access Code: 00 Transaction Sales Corporate Sales Technical Support Customer Service (Penang, Malaysia) Sales General Support General Support Website: support.euro.dell.com Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 15
U.S. Virgin Islands Venezuela Extended Service and Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired General Support General Support Back to Contents Page toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY (1-877-335-5889) 1-877-673-3355 - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 16
Back to Contents Page Diagnostics and Troubleshooting: Dell(tm) PowerVault(tm) 122T LTO Autoloader User's Guide Troubleshooting Removing Lodged Cartridges Autoloader Error Codes Troubleshooting Installation Problems Problems encountered during the installation of the autoloader are usually caused by - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 17
tape drive. Temporarily disconnecting the autoloader from the host server eliminates the host and its software as a problem source. l Contact your service representative. Tape details. Cleaning Recurring cleaning message. l Make sure you are using an LTO Ultrium universal cleaning cartridge. l - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 18
severe mechanical problem or if you need to remove cartridges because of a power failure or other circumstance in which the autoloader is unable to export the cartridges in the carousel, follow these steps: NOTE: Contact your Dell support representative if a cartridge is lodged in the drive. 1. Move - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 19
operation and displays an error code on the top line of the LCD screen. Unless otherwise noted in "Autoloader Error Codes," attempt to resolve the error by resetting or power cycling the autoloader and retrying the last operation. If the error persists, contact Dell. To view the error log follow - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 20
3 0 B3 Controller Timer Failure. 3 0 B4 Loader To Drive Communication IC Error. 3 0 B5 Display Error. 3 0 B6 Memory Error. 3 0 B7 Timeout on Autoloader Command 3 0 BC Drive Bug-Checked. 3 0 BF Fatal Error. Details This error indicates that the autoloader received an undefined command or an invalid - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 21
it out. 4. Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services." 5. If the preceding steps have not resolved the problem, call Dell for technical assistance - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 22
address as your password. l Electronic Support Service [email protected] [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] [email protected] (Asian/Pacific countries only) sales_canada - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 23
order. See the contact information for your region. Technical Support Service Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computerbased diagnostics to provide fast, accurate answers. To - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 24
indicating the tests you have run and any error messages reported by the system diagnostics. 4. Include service code, go to support.dell.com and enter your service tag. Your express service code will be displayed. Please make a note of the express service code for use when calling technical support - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 25
to determine the contents of the system's start-up files. If possible, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: Back to Contents Page - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 26
LVD) data storage device that incorporates a Dell PowerVault 122T LTO tape drive and eight tape slots. The autoloader occupies two SCSI target addresses, one for the tape drive and the other for the autoloader robotics. The autoloader uses up to eight LTO Ultrium data cartridges, providing a maximum - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 27
Specifications"): Standalone Requirements Select a location that is flat, sturdy, level, and close to a host server. Do not place the autoloader smoke-filled rooms. Humidity Clearance NOTICE: Excessive dust and debris can damage tapes and tape drives. 20-80% RH Back: Minimum of 15.4 cm (6 in) - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 28
Save the packing materials in case you need to move or ship the autoloader in the future. Identifying Product Components Accessories 1 SCSI Cable 2 SCSI Terminator 3 Power Cable 4 Quick Start Guide 5 CD (Drivers and Documentation) Rack Kit Components (if rackmount unit) Connecting the SCSI and Power - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 29
host server with administrator privileges. 2. Insert the Dell PowerVault 122T LTO Autoloader User's Manual and Drivers CD into the CD drive on the host server. 3. Open the device manager (please refer to your OS documentation for specific instructions). For example, right-click the My Computer icon - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 30
. 12. Click Have Disk, type d:\Drivers\W2K\LTO\LTO, replacing d: with the drive letter for the CD drive into which you inserted the Dell PowerVault 122T LTO Autoloader User's Manual and Drivers CD, and click OK. 13. Click the Hewlett Packard LTO Ultrium Tape Drive entry, and then click Next. NOTE - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 31
Back to Contents Page - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 32
data storage device that incorporates a Dell PowerVault 122T LTO tape drive and eight tape slots. The autoloader occupies two SCSI target addresses, one for the tape drive and the other for the autoloader robotics. The autoloader uses up to eight LTO Ultrium cartridges, providing a maximum formatted - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 33
Back to Contents Page Operating the Autoloader: Dell™ PowerVault™ 122T LTO Autoloader User's Guide Operator's Panel Overview Understanding the Menu Structure Using Cartridges Cleaning the Tape Drive Creating an Inventory of Cartridges Operator's Panel Overview The Operator's Panel consists of four - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 34
tape drive or autoloader error occurs. A corresponding error message appears on the LCD screen (see "Autoloader Error Codes displayed on the LCD panel. Understanding the Menu Structure Operator's Panel Menu Structure Using Cartridges NOTICE: Do not degauss LTO Ultrium cartridges! LTO Ultrium - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 35
exclamation point (!) in the inventory display. Be sure to use only LTO Ultrium universal cleaning cartridges. Importing Cartridges This option forces the autoloader to import a cartridge into a specific empty slot in the carousel. To import tapes into the autoloader: 1. Make sure the write-protect - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 36
Unload Cartridge appears on the LCD screen. Press Enter to unload the cartridge from the tape drive. NOTE: Status messages will be displayed while the cartridge is unloading. Drive Empty will be displayed when the operation is complete. 3. Press Cancel when you are finished unloading the cartridge - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 37
the use of a dedicated cleaning slot. NOTICE: Use only LTO Ultrium cleaning cartridges in the autoloader, available at www.dell.com/tapebackup. Use of any other type of cleaning cartridge could damage the read/write head in the tape drive. Therefore, if you load any other type of cleaning cartridge - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 38
: Dell™ PowerVault™ 122T LTO Autoloader User's Guide UL not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. be required to correct the interference. This device complies with Part 15 of the FCC Rules. Operation is subject to the - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 39
- Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 40
Back to Contents Page Technical Specifications: Dell™ PowerVault™ 122T LTO Autoloader User's Guide Physical Specifications Autoloader Specifications Autoloader Environmental Specifications Tape Drive Specifications Physical Specifications Characteristic Product Alone Packaged Height 8.4 cm (3. - Dell PowerVault 122T LTO | Dell PowerVault 122T LTO Autoloader User's Guide - Page 41
Characteristic LTO Ultrium formatted capacity Basic description Tape length Cartridge dimensions Shelf life Cartridge life Cleaning cartridge life LTO Ultrium Media 100 GB (non-compressed) 200 GB (2:1 typical compression) Advanced Metal Particle 609 m (1998 ft) 10.2 x 10.54 x 2.15 cm (4 x 4.15 x .
Dellâ„¢ PowerVaultâ„¢ 122T LTO Autoloader User's Guide
Introduction
Installing the Autoloader
Operating the Autoloader
Autoloader Administration
Diagnostics and Troubleshooting
Technical Specifications
Contacting Dell
Getting Help
Regulatory
Notes, Notices, and Cautions
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:
Information in this document is subject to change without notice.
(c) 2002-2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell
, the
DELL
logo,
PowerVault
,
Dimension
,
Inspiron
,
OptiPlex
,
Latitude
,
Dell Precision
,
PowerApp
,
PowerEdge
,
PowerConnect
,
Axim
,
and
DellNet
are trademarks of Dell Inc.;
Microsoft
,
Windows
, and
Windows NT
are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial Release: Jun 2002
Last revised: Feb 2004
NOTE:
A NOTE indicates important information that helps you make better use of your system.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, could result in death or serious bodily
injury.