Dell PowerVault MD3000i User's Guide - Page 109

Support Information Package

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where -f flushes all the memory-resident data for the file system indicated by , and specifies a unique file system in the following syntax: drive-letter: The file system identifier might consist of only a drive letter, as in the following example: SMrepassist -f E: NOTE: In Windows, the mount point path is a drive letter. An error message appears in the command line when the utility cannot distinguish between the following: • Source virtual disk and snapshot virtual disk (for example, if the snapshot virtual disk has been removed) • Standard virtual disk and virtual disk copy (for example, if the virtual disk copy has been removed) Support Information Package MD Storage Manager provides a feature that enables you to save all storage array data, such as profile and event log information, to a file that you can send if you seek technical assistance for problem resolution. To generate this support information bundle: 1 Click the Support tab, then click Gather Support Information. 2 Click Browse. The Collect All Support Data dialog box appears. 3 In the Save in drop-down menu, select the location at which you want to save the support data bundle. In the File name text box, type a name for the bundle. 4 Click Save to close the Collect All Support Data dialog box. 5 Click Start. The support information bundle is saved to the location of your choice. Troubleshooting 109

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Troubleshooting
109
where
-f
flushes all the memory-resident data for the file system indicated
by
<
filesystem-identifier
>
, and
<
filesystem-identifier
>
specifies a unique file system in the following syntax:
drive-letter: <
mount-point-path>
The file system identifier might consist of only a drive letter, as in the
following example:
SMrepassist -f E:
NOTE:
In Windows, the mount point path is a drive letter.
An error message appears in the command line when the utility cannot
distinguish between the following:
•
Source virtual disk and snapshot virtual disk (for example, if the snapshot
virtual disk has been removed)
•
Standard virtual disk and virtual disk copy (for example, if the virtual disk
copy has been removed)
Support Information Package
MD Storage Manager provides a feature that enables you to save all storage
array data, such as profile and event log information, to a file that you can
send if you seek technical assistance for problem resolution. To generate this
support information bundle:
1
Click the
Support
tab, then click
Gather Support Information
.
2
Click
Browse
.
The
Collect All Support Data
dialog box appears.
3
In the
Save in
drop-down menu, select the location at which you want to
save the support data bundle. In the
File name
text box, type a name for
the bundle.
4
Click
Save
to close the
Collect All Support Data
dialog box.
5
Click
Start
.
The support information bundle is saved to the location of your choice.