Dell Precision 380 Quick Reference Guide - Page 7

What Are You Looking For? Find It Here • Solutions - Troubleshooting hints and tips, articles Dell Support Website - support.dell.com from technicians, online courses, frequently asked questions NOTE: Select your region to view the appropriate support site. • Community - Online discussion with other Dell customers NOTE: Corporate, government, and education customers can also use the customized Dell Premier Support website • Upgrades - Upgrade information for components, such at premier.support.dell.com. The website may not be as memory, the hard drive, and the operating system available in all regions. • Customer Care - Contact information, service call and order status, warranty, and repair information • Service and support - Service call status and support history, service contract, online discussions with technical support • Reference - Computer documentation, details on my computer configuration, product specifications, and white papers • Downloads - Certified drivers, patches, and software updates • Desktop System Software (DSS) - If you reinstall the operating system for your computer, you should also reinstall the DSS utility. DSS provides critical updates for your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration. To download Desktop System Software: 1 Go to support.dell.com and click Downloads. 2 Enter your Service Tag or product model. 3 In the Download Category drop-down menu, click All. 4 Select the operating system and operating system language for your computer, and click Submit. Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop System Software. • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Quick Reference Guide 7