Dell S3220DGF Monitor Users Guide - Page 51
Common problems, Troubleshooting, Common, Symptoms, Possible Solutions, Factory Reset
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Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common Symptoms No Video/Power LED off No Video/Power LED on Poor Focus Shaky/Jittery Video Missing Pixels Possible Solutions ∞ Ensure that the video cable connecting the monitor and the computer is properly connected and secure. ∞ Verify that the power outlet is functioning properly using any other electrical equipment. ∞ Ensure that the power button is pressed. ∞ Ensure that the correct input source is selected via the Input Source menu. ∞ Increase brightness and contrast controls using the OSD. ∞ Perform monitor self-test feature check. ∞ Check for bent or broken pins in the video cable connector. ∞ Run the built-in diagnostics. ∞ Ensure that the correct input source is selected via the Input Source menu. ∞ Eliminate video extension cables. ∞ Reset the monitor to Factory Settings (Factory Reset). ∞ Change the video resolution to the correct aspect ratio. ∞ Reset the monitor to Factory Settings (Factory Reset). ∞ Check environmental factors. ∞ Relocate the monitor and test in another room. ∞ Cycle power On-Off. ∞ Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Troubleshooting │ 51
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