Dell U3011 Warranty and Support Information - Page 15

The Product That Is The Subject Of A Claim. This Is - problem

Page 15 highlights

Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) Dell-branded hardware products purchased in Canada come with either a 1-year, 2-year, 3-year, or 4-year limited warranty depending on the product purchased. To determine which warranty came with your hardware product(s), see your invoice. What is covered by this limited warranty? This limited warranty covers defects in materials and workmanship in your-our end-user customer's-Dell-branded hardware products, including Dell-branded peripheral products. What is not covered by this limited warranty? This limited warranty does not cover: • Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software • Non-Dell-branded and Solution Provider Direct products and accessories • Dell-branded consumable products (lamp bulbs for Dellbranded projectors, toner and ink cartridges for Dell-branded printers, batteries, and tape media) • Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions - Failure to follow the product instructions or failure to perform preventive maintenance Warranty and Support Information - Problems caused by using accessories, parts, or components not supplied by Dell • Products with missing or altered Service Tags or serial numbers • Products for which Dell has not received payment THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL 15

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Warranty and Support Information
15
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only)
Dell-branded hardware products purchased in Canada come with
either a 1-year, 2-year, 3-year, or 4-year limited warranty depending
on the product purchased. To determine which warranty came with
your hardware product(s), see your invoice.
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in
your—our end-user customer's—Dell-branded hardware products,
including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
Software, including the operating system and software
added to the Dell-branded hardware products through our
factory-integration system, or the reloading of the software
Non–Dell-branded and Solution Provider Direct products
and accessories
Dell-branded consumable products (lamp bulbs for Dell-
branded projectors, toner and ink cartridges for
Dell-branded printers, batteries, and tape media)
Problems that result from:
External causes such as accident, abuse, misuse, or
problems with electrical power
Servicing not authorized by Dell
Usage that is not in accordance with product
instructions
Failure to follow the product instructions or failure to
perform preventive maintenance
Problems caused by using accessories, parts, or
components not supplied by Dell
Products with missing or altered Service Tags or serial
numbers
Products for which Dell has not received payment
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO
PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND
DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT
AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF
THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT
FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY
STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW
THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR
CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED
FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR
THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE
MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL