Dell Vostro A840 Setup and Quick Reference Guide  - Page 41

Troubleshooting Software and Hardware Problems

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N O T I M E R T I C K I N T E R R U P T - A chip on the system board might be malfunctioning or system board failure (see "Contacting Dell" on page 69 for assistance). U S B O V E R C U R R E N T E R R O R - Disconnect the USB device. Use external power source for the USB device. NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR MAY NOT INDICATE A POTENTIAL HARD DRIVE PROBLEM - S.M.A.R.T error, possible hard drive failure. Troubleshooting Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 41

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Troubleshooting
41
N
O
TIMER
TICK
INTERRUPT
—
A chip on the
system board might be malfunctioning or system
board failure (see "Contacting Dell" on page 69 for
assistance).
USB
OVER
CURRENT
ERROR
—
Disconnect
the USB device. Use external power source for the
USB device.
NOTICE - H
ARD
D
RIVE
SELF
MONITORING SYSTEM
HAS
REPORTED
THAT
A
PARAMETER
HAS
EXCEEDED
ITS
NORMAL
OPERATING
RANGE
. D
ELL
RECOMMENDS
THAT
YOU
BACK
UP
YOUR
DATA
REGULARLY
. A
PARAMETER
OUT
OF
RANGE
MAY
OR
MAY
NOT
INDICATE
A
POTENTIAL
HARD
DRIVE
PROBLEM
—
S.M.A.R.T error, possible hard drive failure.
Troubleshooting Software and Hardware
Problems
If a device is either not detected during the
operating system setup or is detected but
incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
1
Click the Windows Vista Start button
,
and click
Help and Support.
2
Type
hardware troubleshooter
in
the search field and press <Enter> to start
the search.
3
In the search results, select the option that
best describes the problem and follow the
remaining troubleshooting steps.