Dell Vostro A840 Setup and Quick Reference Guide  - Page 47

Lockups and Software Problems, The computer does not start up, The computer stops responding

Get Dell Vostro A840 PDF manuals and user guides View all Dell Vostro A840 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 47 highlights

• Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). • Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 22. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). Troubleshooting Lockups and Software Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may lose data if you are unable to perform an operating system shutdown. TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. 47

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
Troubleshooting
47
•
Reseat the memory modules (see your
Service Manual
at
support.dell.com
) to
ensure that your computer is successfully
communicating with the memory.
•
Run the Dell Diagnostics (see "Dell
Diagnostics" on page 42).
I
F
YOU
EXPERIENCE
OTHER
MEMORY
PROBLEMS
—
•
Reseat the memory modules (see your
Service Manual
at
support.dell.com
) to
ensure that your computer is successfully
communicating with the memory.
•
Ensure that you are following the memory
installation guidelines (see your
Service
Manual
at
support.dell.com
).
•
Ensure that the memory you are using is
supported by your computer. For more
information about the type of memory
supported by your computer, see "Memory"
on page 22.
•
Run the Dell Diagnostics (see "Dell
Diagnostics" on page 42).
Lockups and Software Problems
CAUTION:
Before working inside your
computer, read the safety information that
shipped with your computer. For additional
safety best practices information, see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
The computer does not start up
E
NSURE
THAT
THE
POWER
CABLE
IS
FIRMLY
CONNECTED
TO
THE
COMPUTER
AND
TO
THE
ELECTRICAL
OUTLET
The computer stops responding
NOTICE:
You may lose data if you are unable
to perform an operating system shutdown.
T
URN
THE
COMPUTER
OFF
—
If you are
unable to get a response by pressing a key on your
keyboard or moving your mouse, press the power
button for at least 8 to 10 seconds (until the
computer turns off), and then restart your computer.