Dell W2600 Manual - Page 40

No audio, PIP/POP/PBP not working, No video

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Page 40 highlights

Problem No audio PIP/POP/PBP not working No video Possible Solution 1 Ensure the green audio cable is connected to audio connector on the TV and on the computer. For the location of the connector on the TV see, "Using VGA (PC Analog)." on page 19." See your computer documentation for the location of connectors on your computer. Do not connect the audio cable to the headphone jack. 2 Ensure the volume on the computer is not muted. 3 Verify that sound on your computer is working by checking the speakers. See your computer documentation for information on troubleshooting your computer. 4 Disconnect the TV from the computer and test to see if the TV volume works. 1 Ensure the settings in the OSD are properly set. Press Menu to enter the OSD, and select PIP/POP/PBP. 2 Swap the video and audio source. NOTE: If you see a self-test, it means there is a problem with your video card or you are using the wrong input source. 1 Ensure the TV is turned on. 2 Verify that all the cables are properly connected to the TV, including the power cable. 3 Check to see if there is a blue or amber light on the lower, right-hand corner of the TV. A blue light indicates the TV is on. An amber light, means the TV is in power save mode. 4 Ensure PC Analog is selected in the Input Source menu. See "Input Select Menu" on page 26 for more information. 5 Reconnect the computer. 6 Connect another device that you know is working properly. 7 Reset the original factory defaults. Press Menu on the remote control, select Setup, and then select Factory Reset. Troubleshooting Your TV 41

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Troubleshooting Your TV
41
No audio
1
Ensure the green audio cable is connected to
audio connector on the TV and on the computer.
For the location of the connector on the TV see,
"Using VGA (PC Analog)." on page 19." See your
computer documentation for the location of
connectors on your computer.
Do not connect the audio cable to the headphone
jack.
2
Ensure the volume on the computer is not muted.
3
Verify that sound on your computer is working by
checking the speakers. See your computer
documentation for information on
troubleshooting your computer.
4
Disconnect the TV from the computer and test to
see if the TV volume works.
PIP/POP/PBP not working
1
Ensure the settings in the OSD are properly set.
Press
Menu
to enter the OSD, and select
PIP/POP/PBP
.
2
Swap the video and audio source.
No video
NOTE:
If you see a self-test, it means there is a
problem with your video card or you are using the
wrong input source.
1
Ensure the TV is turned on.
2
Verify that all the cables are properly connected to
the TV, including the power cable.
3
Check to see if there is a blue or amber light on
the lower, right-hand corner of the TV. A blue light
indicates the TV is on. An amber light, means the
TV is in power save mode.
4
Ensure
PC Analog
is selected in the
Input Source
menu. See "Input Select Menu" on page 26 for
more information.
5
Reconnect the computer.
6
Connect another device that you know is working
properly.
7
Reset the original factory defaults. Press
Menu
on
the remote control, select
Setup
, and then select
Factory Reset
.
Problem
Possible Solution