Dell XPS /Inspiron M170 Owner's Manual - Page 6

Resolving Software and Hardware Incompatibilities, Touch Pad or Mouse Problems - video card

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Page 6 highlights

Keyboard Problems 66 External keyboard problems 67 Unexpected characters 67 Lockups and Software Problems 67 The computer does not start up 68 The computer stops responding 68 A program stops responding 68 A program crashes repeatedly 68 A program is designed for an earlier Windows operating system . . . . . 68 A solid blue screen appears 69 Other software problems 69 Memory Problems 70 Network Problems 70 PC Card Problems 71 Power Problems 71 Printer Problems 72 Scanner Problems 73 Sound and Speaker Problems 74 No sound from integrated speakers 74 No sound from external speakers 74 No sound from headphones 75 Touch Pad or Mouse Problems 75 Video and Display Problems 76 If the display is blank 76 If the display is difficult to read 77 If only part of the display is readable 77 Drivers 78 What Is a Driver 78 Identifying Drivers 78 Reinstalling Drivers 78 Restoring Your Operating System 79 Using Microsoft Windows XP System Restore 80 Resolving Software and Hardware Incompatibilities 81 6 Contents

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6
Contents
Keyboard Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66
External keyboard problems
. . . . . . . . . . . . . . . . . . . . . . . .
67
Unexpected characters
. . . . . . . . . . . . . . . . . . . . . . . . . . .
67
Lockups and Software Problems
. . . . . . . . . . . . . . . . . . . . . . . .
67
The computer does not start up
. . . . . . . . . . . . . . . . . . . . . .
68
The computer stops responding
. . . . . . . . . . . . . . . . . . . . . .
68
A program stops responding
. . . . . . . . . . . . . . . . . . . . . . . .
68
A program crashes repeatedly
. . . . . . . . . . . . . . . . . . . . . . .
68
A program is designed for an earlier Windows operating system
. . . . .
68
A solid blue screen appears
. . . . . . . . . . . . . . . . . . . . . . . .
69
Other software problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
69
Memory Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70
PC Card Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
71
Power Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
71
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
72
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
73
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
74
No sound from integrated speakers
. . . . . . . . . . . . . . . . . . . .
74
No sound from external speakers
. . . . . . . . . . . . . . . . . . . . .
74
No sound from headphones
. . . . . . . . . . . . . . . . . . . . . . . .
75
Touch Pad or Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
75
Video and Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
76
If the display is blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
76
If the display is difficult to read
. . . . . . . . . . . . . . . . . . . . . . .
77
If only part of the display is readable
. . . . . . . . . . . . . . . . . . . .
77
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
Reinstalling Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . . . .
79
Using Microsoft
Windows XP System Restore
. . . . . . . . . . . . . . .
80
Resolving Software and Hardware Incompatibilities
. . . . . . . . . . . . .
81