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Dell XPS Gen 5 Owner's Manual - Page 11

What Are You Looking For?, Find it Here, Dell Support Website, Windows Help and Support Center - drivers

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What Are You Looking For? • Latest drivers for my computer • Answers to technical service and support questions • Online discussions with other users and technical support • Documentation for my computer • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) • How to reinstall my operating system Find it Here Dell Support Website - support.dell.com NOTE: Select your region to view the appropriate support site. The Dell Support website provides several online tools, including: • Solutions - Troubleshooting hints and tips, articles from technicians, and online courses • Community - Online discussion with other Dell customers • Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers, patches, and software updates • Reference - Computer documentation, product specifications, and white papers Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Operating System CD The operating system is already installed on your computer. To reinstall your operating system, use the Operating System CD. See "Reinstalling Microsoft® Windows® XP" on page 64. After you reinstall your operating system, use the ResourceCD to reinstall drivers for the devices that came with your computer. NOTE: The color of your CD varies based on the operating system you ordered. Finding Information 11

Section	Page
Contents	3
Finding Information	9
Setting Up and Using Your Computer	13
Opening the Drive Door	13
Changing the Front-Panel Light Color	14
Connecting Two Monitors	15
Connecting Two Monitors With VGA Connectors	15
Connecting One Monitor With a VGA connector and One Monitor With a DVI Connector	16
Connecting a TV	16
Changing the Display Settings	17
About Serial ATA Drives	17
About Your RAID Configuration	17
RAID Level 0	18
RAID Level 1	18
Configuring Your Computer for RAID	19
Configuring for RAID Using the Intel(R) Option ROM Utility	20
Configuring for RAID Using the Intel(R) Application Accelerator	21
Transferring Information to a New Computer	25
Playing CDs and Movies	26
Playing a CD or DVD	26
Adjusting the Volume	28
Adjusting the Picture	28
Copying CDs and DVDs	28
How to Copy a CD or DVD	29
Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWs	29
Helpful Tips	30
Network Setup Wizard	30
Power Management	31
Overview	31
Standby Mode	31
Hibernate Mode	31
Power Options Properties	32
Optimizing Performance	35
Hyper-Threading	35
Overclocking	35
PCI Express Cards	36
Solving Problems	37
Troubleshooting Tips	37
Battery Problems	37
Drive Problems	37
CD and DVD drive problems	38
Hard drive problems	39
E-Mail, Modem, and Internet Problems	39
Error Messages	40
IEEE 1394 Device Problems	41
Keyboard Problems	41
Lockups and Software Problems	42
The computer does not start up	42
The computer stops responding	42
A program stops responding	42
A program crashes repeatedly	43
A program is designed for an earlier Windows operating system	43
A solid blue screen appears	43
Other software problems	43
Memory Problems	44
Mouse Problems	44
Network Problems	45
Power Problems	46
Printer Problems	47
Scanner Problems	47
Sound and Speaker Problems	48
No sound from speakers	48
No sound from headphones	49
Video and Monitor Problems	50
If the screen is blank	50
If the screen is difficult to read	50
Advanced Troubleshooting	53
Diagnostic Lights	53
Dell Diagnostics	56
When to Use the Dell Diagnostics	56
Drivers	59
What Is a Driver?	59
Identifying Drivers	59
Reinstalling Drivers	60
Using Microsoft® Windows® XP System Restore	61
Creating a Restore Point	62
Restoring the Computer to an Earlier Operating State	62
Undoing the Last System Restore	62
Using Dell PC Restore by Symantec	63
Resolving Software and Hardware Incompatibilities	64
Reinstalling Microsoft® Windows® XP	64
Before You Begin	64
Reinstalling Windows XP	65
Removing and Installing Parts	67
Before You Begin	67
Recommended Tools	67
Turning Off Your Computer	67
Before Working Inside Your Computer	68
Front and Back View of the Computer	69
Front View	69
Front View (Doors Open)	70
Back View	71
Opening the Computer Cover	73
Inside View of Your Computer	74
System Board Components	75
Memory	76
Installing Memory	77
Removing Memory	79
Cards	79
PCI Cards	80
PCI Express Cards	83
Drives	88
General Installation Guidelines	88
Connecting Drive Cables	89
Hard Drive	90
Removing a Hard Drive	90
Installing a Hard Drive	91
Adding a Second Hard Drive	94
Floppy Drive	95
Removing a Floppy Drive	96
Installing a Floppy Drive	96
CD/DVD Drive	98
Removing a CD/DVD Drive	98
Installing a CD/DVD Drive	99
Processor Airflow Shroud	102
Removing the Processor Airflow Shroud	102
Installing the Processor Airflow Shroud	103
Processor	103
Removing the Processor	103
Installing the Processor	106
Front Panel	108
Removing the Front Panel	108
Replacing the Front Panel	109
Drive Door	110
Removing the Drive Door	110
Replacing the Drive Door	111
Battery	113
Replacing the Battery	113
Closing the Computer Cover	114
Appendix	115
Specifications	115
System Setup	119
Overview	119
Entering System Setup	120
System Setup Options	121
Boot Sequence	124
Clearing Forgotten Passwords	126
Clearing CMOS Settings	127
Cleaning Your Computer	127
Computer, Keyboard, and Monitor	127
Mouse	128
Floppy Drive	128
CDs and DVDs	128
Dell Technical Support Policy (U.S. Only)	129
Definition of \	129
Definition of \	129
FCC Notices (U.S. Only)	129
Class A	130
Class B	130
FCC Identification Information	131
Contacting Dell	131